KnowIt Training · 17 hours ago
Manager IT Infrastructure Strategy and Business Operations
Katy, TX
Full-time
Onsite
Senior Level
5+ years expKnowIt Training is seeking a Manager IT Infrastructure Strategy and Business Operations to lead the strategic evolution and operational efficiency of their technology landscape. This role involves driving financial analysis, cost optimization, and compliance while collaborating across teams to enhance IT infrastructure value.
E-learning
Responsibilities
Serve as the strategic owner for the infrastructure organization, defining and managing its roadmap, and leading enhancement initiatives that align with broader business objectives and transformation goals
Lead comprehensive financial analysis of IT infrastructure expenses, including telecom forecasting, invoice review, and usage tracking to identify opportunities for significant cost efficiencies and optimize vendor alignment
Drive initiatives that enhance cost transparency and enable data-driven investment decisions
Develop and maintain robust dashboards and reports using tools like Power BI that provide insightful business intelligence on infrastructure health, utilization, capacity planning, and financial performance
Translate technical metrics into clear, executive-level business insights to inform strategic planning and operational improvements
Oversee the IT hardware asset management program, ensuring accurate lifecycle tracking, inventory management, and optimal utilization of IT assets
Implement strategies for effective hardware lifecycle management, including procurement, deployment, and decommissioning
Coordinate closely with compliance and audit teams to ensure IT infrastructure adherence to SOX controls and other relevant regulatory requirements
Support audit readiness by maintaining meticulous documentation for access control, change management, and backups, demonstrating a strong risk and compliance awareness
Partner effectively with the IT PMO, Vendor Management, and other cross-functional teams on infrastructure budget planning, expense tracking, and strategic vendor negotiations
Provide leadership and guidance in improving processes and fostering a continuous improvement mindset across IT operations
Actively contribute to and lead aspects of IT transformation initiatives/projects, ensuring that infrastructure strategies support and enable the organization's broader technological evolution
Provide insightful analysis for SLA tracking, vendor performance, and sustainability reporting to drive ongoing operational excellence
Qualification
Required
Bachelor's degree in information technology, Business Administration, Finance, or a related field
5–7 years of progressive experience in IT with a strong focus on infrastructure, operations, transformation, finance, service management, or business analysis
Demonstrated experience managing or supporting IT asset management programs
Proven experience with infrastructure budgeting, vendor management, and compliance activities
Exceptional analytical and financial modeling skills with the ability to dissect complex data and present clear, actionable insights
Proficiency with dashboard/reporting tools such as Power BI
Deep understanding of IT hardware lifecycle management and best practices
Strong knowledge of SOX controls and IT audit processes
Familiarity with telecom billing and cost optimization strategies
Executive-level written and verbal communication skills, capable of articulating complex technical and financial information to diverse audiences
Proven ability to work cross-functionally, influencing and collaborating effectively with both technical and non-technical teams
Demonstrated strategic thinking, problem-solving, and root cause analysis capabilities
A strong process orientation and a commitment to continuous improvement
Preferred
PMP or equivalent project management experience is a plus
Company
KnowIt Training
KnowIt Training is a certified women-owned provider of industry specific training for the fields of Recruiting and Human Resources.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase