CoralTree Hospitality ยท 22 hours ago
Host/Hostess (Aviator Bar) - Hotel Polaris
Colorado Springs, CO
Part-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expCoralTree Hospitality is seeking an exceptional Host/Hostess to join their team at the new Hotel Polaris at the U.S. Air Force Academy. This role is vital in shaping guest experiences and involves responsibilities such as managing reservations, welcoming guests, and maintaining cleanliness in the restaurant area.
CateringEventsHospitalityHotelRestaurants
Responsibilities
Create floorplan & map with managers approval
Change and light candles in front entrance/lounge area
Unlock side doors on arrival and front door at opening time
Ensure menus are clean and enough for the evening/brunch
Check iPad updates and ensure they are charged
Reconfirm reservations for next day
Print VIP and special requests for manager
Confirm tables are set for the right amount of guests
Update status of tables and mark in Open Table accordingly
Pull out chair and present menus/tasting menus and wine menu for guests
Introduce the guests to server
Communicate with the kitchen regarding guests counts and length of wait for tables
Always smile and greet guests with a warm welcome
Maintain cleanliness of work areas and hostess stand throughout the day
Warmly welcome and acknowledge all guests
Anticipate and address guests` service needs
Check the perimeter of the restaurant every 30 minutes to ensure cleanliness
Thank guests with genuine appreciation and open front door
Perform other reasonable job duties as requested by Supervisors
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Qualification
Required
High school diploma or equivalent
Must have strong organizational skills
Must have high attention to detail
Must be able to speak, comprehend, and read English
Must have strong verbal and written communication skills
Ability to work well in stressful, high-pressure situations
Must be able to stand or walk for long periods of time
Ability to work a flexible schedule that may include evenings, weekends and holidays
Preferred
At least one (1) year customer service experience preferred
Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired
Benefits
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
An employee assistance program.
Paid time off/sick time.
Participation in a 401(k) plan with a company match.
Complimentary team member meals.
Complimentary room nights at CoralTree Hospitality managed properties.
Company
CoralTree Hospitality
CoralTree Hospitality is a hospitality management company that offers hotel and property management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andre' Fournier
Chief Commercial Officer (CCO)
John DeMarco
Chief Legal Officer
Recent News
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