Xponential Fitness · 2 months ago
Fitness Studio Sales Manager
Westminster, CO, 80021, US
Full-time
Onsite
Entry, Mid Level
$55K/yr - $55K/yr
2+ years expXponential Fitness is a leading fitness company, and they are seeking a Fitness Studio Sales Manager for their StretchLab Studio. The role involves managing sales operations, fostering community engagement, and ensuring a high-quality customer experience while leading a team of associates.
FitnessSportsWellness
Responsibilities
Directly manage and develop team of Front Desk/Sales Associates. Your role is to ensure everyone is on the same page, at a high level, and working as a team
Work with the Lead Flexologist and Flexologist team to foster teamwork, consistency and coordination efficient schedules
Cultivate leads through paid marketing as well as innovative grass roots and community outreach. Develop and implement ideas for generating quality leads and referral streams
Diligently follow up with leads to sell memberships. Connect with prospective members to understand how the studio can help them achieve their goals
Respond to Social Media inquiries in a timely and effective manner
Create an environment of personal care and attention. Understand and document information related to personal and physical goals, injuries or other considerations. Personalize recommendations for membership
Lead sales team in closing sales and assisting new members onboard successfully
Develop retention strategy, proactively follow up with members to ensure they are utilizing the studio and getting value from their membership. Create engagement through studio events, personal attention, social media and other events
Create a community within the studio for the team as well as members. Our studio is the place where people go to feel great about themselves and where they can grow in a positive way. We take pride in being a place where people have met great friends and supporters, and many belong to the studio for that sense of community and caring. Recognizing members is important!
Achieve positive reviews on Google, Facebook and Yelp
Responsible for studio boutique sales (leggings and tops, socks, accessories and stretching tools). Create appealing retail space and refresh visually to encourage shopping. Maintain inventory
Manage staff schedule to ensure adequate coverage in studio and at grass roots events
Plan and coordinate all studio events, including special events, teacher trainings, workshops, observations, and private training
Proactively manage accounts and invoices - including freezes, upgrades, downgrades, cancels, refunds, expired cards, and past dues. Pull reports to identify accounts needing care, and communicate with members and owners as needed. Reach out to members about concerns and present options
Maintain cleanliness and organization. Ensure studio is well stocked with supplies, and that equipment is maintained. Responsible for upholding cleanliness and Covid protocols. Ensure all forms, administrative supplies, and studio literature is stocked and visible
Independently make decisions related to high level customer service, resolving issues
Attend regular weekly calls with Corporate Sales, Marketing, and GMs Nationally, Marketing vendor, and others as needed
Attend weekly studio review with studio owner
Arrange and hold a monthly studio staff meeting
Qualification
Required
2+ years of fitness sales or membership sales preferred
Ability to work independently and collaborate with studio owners
Proactive, personable, organized, strong work ethic – driven to get results and 'find a way'
Creative problem solver who can see things through start to finish, and work along multiple fronts
High degree of EQ and integrity - we are looking for someone who cares and has a strong sense of responsibility
Superior communication skills on the phone, in person and via email
Affinity and passion for fitness, health and wellness
Professional, punctual, reliable and neat
Trustworthy and ability to handle confidential information
Proficiency with computers and studio software
Flexible schedule to include evenings and weekends as needed to support studio activities
Benefits
Bonus pay
Commission pay
Company
Xponential Fitness
Xponential Fitness is a curator of leading brands across a variety of verticals in the boutique fitness & wellness space.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$729.58M2025-12-08Post Ipo Debt· $550M
2023-02-07Post Ipo Secondary· $140.88M
2021-07-22IPO
Leadership Team
Bryan Arp
Chief Digital Officer
Recent News
Orange County Business Journal
2025-12-14
2025-12-08
MarketScreener
2025-11-24
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