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Filevine · 2 days ago

Legal Forms Quality & Operations Analyst (AI Forms Platform)

United States

Full-time

Remote

Mid Level

3+ years exp

Filevine is a leading company in the legal technology sector, recognized for its innovative cloud-based workflow tools. The Legal Forms Quality & Operations Analyst will manage the lifecycle of the forms library, ensuring compliance and accuracy while liaising with support and implementation teams to facilitate smooth operations.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Proactively monitor federal (USCIS) and state court websites for updates to critical legal forms, ensuring Filevine is never behind on compliance

Review and validate the output of our "AI auto-mapping" models, correcting logic errors and ensuring fields map correctly to Filevine project data (e.g., verifying that "Alien Registration Number" maps to the correct database field)

Translate complex legal form logic (e.g., "If box A is checked, page 4 is required") into clear, actionable technical specifications for the engineering team

Act as the primary liaison for the Support and Implementation teams, creating documentation and training materials to resolve customer form issues without escalating to engineering

Curate and maintain the "Golden Datasets" (perfectly filled example forms) used by QA to test the system before every release

Conduct final compliance checks on high-stakes forms (like Immigration I-140s) to prevent "P1 incidents" and reduce operational risk for our enterprise clients

Use AI tools to rapidly compare old vs. new PDF versions and generate change logs, reducing the time it takes to spec a new form by 70%+

Qualification

Legal OperationsData MappingAI Tools UsageAgile FamiliarityAttention to DetailCommunication

Required

Bachelor's degree in Legal Studies, Political Science, or related field (or equivalent paralegal experience)

3+ years of experience as a Paralegal, Legal Operations Specialist, or in a compliance role, preferably with exposure to Immigration, Family Law, or Workers Comp

Comfort working with data mapping, Excel/spreadsheets, and learning new software tools. You don't need to code, but you need to understand logic (If/Then statements)

Uncompromising standards for accuracy. You will be the final line of defense before a form goes to a lawyer

A strong desire to use AI tools (ChatGPT, Claude, specialized legal AI) to summarize documents and automate research tasks

Ability to explain complex legal requirements to technical software engineers clearly and concisely