Amazon · 15 hours ago
Technical Infrastructure Program Manager, Retail Infrastructure Services - Hardware Deployment
Austin, TX
Full-time
Onsite
Mid, Senior Level
$114K/yr - $206K/yr
5+ years expAmazon is seeking a Technical Infrastructure Program Manager to join their Hardware Deployment team. The role involves leading complex projects to deliver innovative technical solutions to Amazon's physical stores, ensuring a best-in-class grocery shopping experience.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Work with Business and Retail Technology partners to select, plan, and deploy physical technology to existing stores
Create and manage work-back plans, hour by hour plans, and T- plans as needed
Manage and track purchasing, and track and report on spending actuals
Work with procurement, legal, and OEM partners to define and manage project-specific purchasing agreements and field services scopes of work (SOW)
Plan and manage deployments including establishing hyper-care and transition to support plans for deployments that will range from small pilots, to full-chain deployments
Maintain solid communications with Store Operations, Store Leadership, and Tech partners
Establish and maintain regular reporting of key metrics and deployment status
Partner with Engineers and Tech Support to resolve technical issues, driving the team to resolution
Qualification
Required
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience working with and managing third party vendors
Experience in creating and managing budgets
Experience in negotiating complex agreements with an understanding of legal terminology and reasoning
Bachelor's degree or equivalent, or experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
5+ years of program management experience leading enterprise-level infrastructure projects
5+ years managing retail, Point of Sale (POS), Audio/Visual, and Network related projects
Preferred
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Knowledge of industry technologies in program or product domain (e.g., hardware, network, software, systems) and how to apply those technologies to solve problems
Experience writing and publishing technical documents or equivalent
Experience interpreting technical drawings, diagrams, and flow charts
Experience working with technology teams and solving operational issues using technology
Experience communicating with customers, technical, regulatory, business teams, and management to collect requirements, describe product features, and technical designs
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross-functional teams, building processes and coordinating release schedules
Benefits
Equity
Sign-on payments
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase