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Texas Workforce Commission · 1 day ago

Administrative Assistant (Austin)

Austin, TX

Full-time

Onsite

Entry Level

$3,320.33/mo - $3,320.33/mo

1+ years exp

Texas Workforce Commission connects people with careers across the state, and they are seeking an Administrative Assistant II to perform routine administrative support work. The role involves managing calls, organizing documents, entering data, and performing clerical tasks under moderate supervision.

EducationGovernmentPersonal DevelopmentPublic RelationsService IndustryStaffing Agency

No H1B

Responsibilities

Use an automated multi-line telephone system for in-bound calls from the public requesting program related information

Transfer callers to appropriate departmental personnel or takes messages

Refer callers to other agencies as appropriate

Organize and sort documents and information for accuracy and completeness prior to data entry

Enter data and/or scan information into an automated system from various source documents using a personal computer (PC) and/or scanner. -Verify keyed information and corrects if necessary

Retrieve information retained in mainframe/personal computers

Access automated system to determine status and location of claims

Associate documents with existing files and retrieves requested files

Receive, send, and sort faxes and mail for distribution to other units and performs other clerical tasks as needed

Perform other duties as assigned

Qualification

Administrative support experienceTWC mainframeBilingualCall center experienceWindows-based PC programsSpanish/English

Required

One year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports

Relevant academic credits may be applied toward experience qualifications for this position

Preferred

Bilingual; Spanish/English

Knowledge of TWC mainframe

Call center experience

Knowledge of Windows-based PC programs, including email and spreadsheet

Benefits

Defined Retirement Benefit Plan

Optional 401(k) and 457 accounts

Medical Insurance

Paid time off, including time for vacation, sick and family care leave

Company

Texas Workforce Commission

Glassdoor3.7

Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.

Founded in 1936

Austin, Texas, USA

1001-5000 employees