Connect Tech+Talent ยท 16 hours ago
Field Service Representative Analyst
Connect Tech+Talent is seeking talented operations and intelligence professionals to join their team. As a Field Service Representative Analyst, you will assist implementation teams by training users, troubleshooting technical issues, and developing new use cases while solving unique challenges.
Responsibilities
Provide desk-side training to analysts
Train analysts/operators in a classroom setting
Embed with user groups to deeply understand workflows
Proactively develop relationships with users at the customer site and surface use case gaps
Build initial dashboard products and assist users with building questions
Remain current and up to date on the latest platform features and capabilities
Staff the Help Desk by responding to user requests and working with the team to troubleshoot issues
Qualification
Required
United States Citizen
Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance in the United States
Prior experience with specialized platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.)
Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
Ability to work independently and as part of a team
Ability to travel domestically and internationally 25% of the time if needed
Preferred
Recent and in-depth hands-on experience with Palantir platforms is highly preferred
Military/Special Operations/Law Enforcement experience is highly preferred
Experience briefing high-level military stakeholders is highly preferred
Experience fusing intelligence capabilities in support of operations
Company
Connect Tech+Talent
Connect Tech+Talent brings together highly qualified technology professionals with great companies.
Funding
Current Stage
Early StageCompany data provided by crunchbase