This job has closed.

Centennial Bank · 2 months ago

Mortgage Loan Closer II

Arkansas, United States

Full-time

Onsite

Entry, Mid Level

1+ years exp

Centennial Bank is a financial institution seeking a Mortgage Loan Closer II to ensure the timely closing of mortgage loans while adhering to legal and regulatory guidelines. The role involves coordinating with various stakeholders, preparing closing documents, and enhancing customer service throughout the loan closing process.

BankingFinanceFinancial Services

Responsibilities

Answer incoming phone calls and answer customer questions regarding mortgage loans in general or specific to a borrower's loan in closing. This duty is performed daily, about 15% of the time

Close mortgage loans which includes sending closing instructions, coordinating with the title company and customer to schedule closing, balancing the Closing Disclosure, preparing closing documents and funding the loan. This duty is performed daily, about 40% of the time

Correspond with customer, real estate agents, appraisers, and title companies as needed, to obtain information necessary to getting the mortgage loan ready to close. This duty is performed daily, about 15% of the time

Preparing of month end reports to various bank and regulatory agencies. Work directly with the Mortgage Loan Officer to ensure the utmost in customer service. This duty is performed daily, about 10% of the time

Refer customers to other bank personnel as needed. This duty is performed daily, about 5% of the time

Data entry to Bankway in balancing daily general ledger accounts to Closing Disclosure. This duty is performed daily, about 5% of the time

Identify Cross selling opportunities. This duty is performed daily, about 5% of the time

Completes required BSA/AML training and other compliance training as assigned. This duty is performed as needed, about 5% of the time

The ability to work in a constant state of alertness and in a safe manner

Perform any other related duties as required or assigned

Qualification

Mortgage loan closingEncompass AnywhereCustomer serviceBasic accountingMicrosoft OfficeMathematical skillsData entryMulti-taskingCommunication skillsCritical thinking

Required

High school diploma or its equivalent

1+ years of mortgage loan closing experience required

Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions

Ability to deal with problems involving several known variables in situations of a routine nature

Intermediate: 10-Key, Accounting, Alphanumeric Data Entry, Word Processing/Typing

Basic: Contact Management, Database, Spreadsheet

Ability to sit for long periods

Ability to multi-task