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Walsh College · 2 days ago

F1 International Student Coordinator

Troy, MI 48083

Full-time

Onsite

Mid Level

3+ years exp

Walsh College is a business and technology college that empowers the next generation of leaders. As the F-1 International Student Coordinator, you will support the recruitment, enrollment, compliance, and success of international students across various programs, ensuring adherence to federal regulations.

EducationHigher EducationUniversities

Responsibilities

Serve as Primary Designated School Official (PDSO or DSO) to ensure institutional compliance with all federal regulations related to F-1 student enrollment

Maintain active DHS and SEVIS program certification and approval status, responding to audits and updates as required

Issue and manage Form I-20 documents for new and continuing students, including program extensions, changes of status, and employment authorizations (CPT/OPT)

Monitor and report student activity in SEVIS to ensure legal visa compliance

Advise prospective and current F-1 students on immigration policies, visa interview preparation, academic options, cultural adjustment, and post-completion employment

Support students through transitions, including travel, leave of absence, reinstatement, and change of status processes

Review Processes & Compliance Framework

Audit all current SEVIS, DHS, and internal compliance procedures, focusing on error rate management and reporting cycles

Map end-to-end processes for issuing and managing I-20 forms, visa advising, onboarding, and orientation

Identify immediate compliance risks or gaps, especially those that could threaten SEVIS certification or DHS approval

Engage Internal Stakeholders

Meet with Admissions, Enrollment, Student Services, Advising, and faculty to understand current collaboration models

Document internal workflows involving international student onboarding and support

Initiate Partner Meetings

Identify key international partners feeding students into Walsh College

Schedule introductory meetings to listen, learn about current partnership terms, and gather preliminary feedback on areas where support or coordination can improve

Identify Efficiencies & Recommend Improvements

Analyze audit findings from the first 30 days to identify bottlenecks, duplicative steps, or manual processes that could be automated (e.g., batch SEVIS reporting, CRM integration)

Evaluate student satisfaction data (if available) for advising and orientation to highlight areas for improvement

System & Process Update Planning

Propose updates to internal systems (e.g., Colleague, CRM) that would enhance tracking, reporting, and communication with international students

Draft or update process documentation with identified best practices and compliance safeguards

Strengthen International Partnerships

Conduct in-depth meetings with international partners to:

Discuss collaborative marketing and recruitment strategies

Identify shared pain points in admissions/enrollment

Explore joint programs or new markets

Implement Process/System Enhancements

Roll out at least one or two key process or system improvements (e.g., automated tracking of I-20 processing, new orientation feedback tool)

Provide training or documentation updates to relevant staff to support changes

Formalize International Recruitment Strategy

Work with Marketing, Enrollment, and international partners to draft a formal international recruitment and support plan

Set clear targets for new student enrollments from partner pathways and outline a support structure for those students

Monitor KPIs and Continuous Improvement

Begin tracking and reporting against defined KPIs (e.g., SEVIS error rate, satisfaction ratings, retention rates)

Establish a regular review cadence (e.g., quarterly check-ins) for continuous process refinement and partnership alignment

Qualification

F-1 international student experienceSEVIS proficiencyDHS policy interpretationStudent information systemsCRM platformsIntercultural communicationCustomer service skillsTeam building skillsProblem-solving skills