Virginia Department of Veterans Services · 1 day ago
Veterans Service Representative
Hampton, VA
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $57K/yrVirginia Department of Veterans Services is dedicated to serving veterans and their families. The Veterans Service Representative will advocate for veterans and assist them in navigating benefits and claims, while also educating them on available services.
Government Administration
Responsibilities
Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice
To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled
To educate veterans and dependents on the services and benefits offered by Virginia and the federal government
Qualification
Required
Ability to communicate effectively, orally and in writing
Customer service and public speaking skills
Some overnight travel and regular community outreach to include some weekends or holidays is required
A new probationary period will be required for all new Benefits employees who have not completed and currently maintain USDVA Accreditation, regardless of whether the employee has previously completed a state probationary period
REAL ID is required for employment as a part of the federal prerequisites for USDVA Accreditation
Preferred
Knowledge of laws and regulations pertaining to veterans' benefits
Experience with the military and / or military veteran communities
Ability to interpret complex laws and regulations and apply to casework
Company
Virginia Department of Veterans Services
The Virginia Department of Veterans Services (DVS) operates 37 benefit offices that assist military veterans and their families in filing claims for federal veterans benefits; three long-term care facilities offering in-patient skilled nursing care, Alzheimer’s/memory care and short-term rehabilitative care for veterans; and three cemeteries that provide an honored final resting place for veterans and their families.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase