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NEOGOV · 1 day ago

Scale Attendant II

Sacramento, CA

Full-time

Onsite

Entry Level

$51K/yr - $62K/yr

1+ years exp

NEOGOV is part of the County of Sacramento, and they are seeking a Scale Attendant II to lead and oversee the work of Scale Attendants at disposal sites. The role involves receiving refuse material, assessing fees, and ensuring compliance with policies while providing training to staff.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Lead and oversee the work of Scale Attendants performing tasks related to receiving refuse material from the general public, businesses, and private waste haulers

Assess and collect disposal fees and record solid waste statistical information at the disposal site and transfer stations

Perform the same and/or more difficult duties as those being led

Ensure completion of tasks in accordance with established policies and procedures

Communicate policies and provide training to staff

Rotate between the remotely located scale houses based on a predetermined schedule

Work in a non-traditional office environment with extensive public contact and occasionally work alone

Qualification

Customer ServiceCashieringLeadershipRecord KeepingMathematical ComputationFile MaintenanceOffice ProceduresSafety PoliciesEnglish ProficiencyCommunication Skills

Required

One year of full-time, paid experience employed by the County of Sacramento in the class of Scale Attendant I

Two years of full-time, paid or volunteer experience performing monetary transactions or providing customer service to the general public

A valid California Driver License, Class C or higher, may be required at the time of appointment

Ability to provide lead direction, train and mentor staff

Ability to review the work of staff

Ability to research and evaluate work problems, and recommend solutions

Ability to interpret and apply applicable Federal, State, and local laws, codes, and regulations

Ability to apply customer service skills, including the identification of customer needs and follow-up to ensure customer commitments

Ability to operate automated platform scale utilizing a computer system and make readings with accuracy and speed

Ability to handle and count money, make change and balance a cash drawer

Ability to detect malfunctioning of the scales and computer equipment

Ability to make mathematical computations with high degree of accuracy and speed

Ability to maintain accurate records and files of transactions

Ability to develop and maintain cooperative, effective working relationships with others

Ability to communicate clearly and concisely, both verbally and in writing

Ability to follow written and verbal instructions

Ability to respond to questions, complaints, issues, and concerns in a polite, courteous, respectful, tactful, and non-confrontational manner

Ability to collect and compile a variety of data and information

Ability to operate a variety of office equipment, such as computers, scanners, copiers, faxes, etc

Ability to read, speak and write English at a level necessary for satisfactory job performance

Knowledge of principles and practices of leadership, mentoring, and training

Knowledge of applicable Federal, State, and local laws, codes, and regulations related to disposal site and transfer station operations

Knowledge of general principles, practices and procedures of cashiering

Knowledge of basic record keeping techniques to ensure current and accurate information

Knowledge of common office operating procedures

Knowledge of basic arithmetic to make calculations (addition, subtraction, multiplication, division, percentages, decimals, and fractions)

Knowledge of principles and practices of effective customer service

Knowledge of file maintenance and organization

Knowledge of office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment

Knowledge of safety policies and procedures related to disposal site and transfer station operations

Knowledge of English usage, spelling, grammar, and punctuation