Part-Time to Full-Time Onsite PC Break/Fix Service Technician (1099 Contractor) jobs in United States
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VorTek Systems ยท 4 months ago

Part-Time to Full-Time Onsite PC Break/Fix Service Technician (1099 Contractor)

positionFt Wayne, IN
timeFull-time, Part-time, Contract
remoteOnsite
seniorityNew Grad, Entry Level

VorTek Systems is seeking a reliable Onsite Break/Fix Technician to manage service calls for PC and laptop repairs. The role involves repairing hardware issues, replacing components, and providing professional customer service at various client locations.

Information Technology & Services

Responsibilities

Repair warrantied hardware issues on PCs and laptops
Replace faulty components (RAM, HDD, SSD, motherboards, etc.)
Perform troubleshooting along with tech support when needed
Provide professional, on-site customer service
Close next business day service calls daily within territory, return any unused parts to Fed-Ex

Qualification

Break/Fix part replacementTroubleshooting skillsField service experienceTime managementCustomer service skillsCell phone ticketing systemsCertifications A+Certifications Network+Communication skills

Required

Experience with break/fix part replacement for desktops and laptops
Strong troubleshooting and diagnostic skills
Your own tools and reliable transportation
Ability to manage time independently and meet SLAs
Excellent communication and customer service skills

Preferred

Prior field service experience
Familiarity with closing calls on-site utilizing cell phone-based ticketing systems
Certifications (A+, Network+, etc.) a plus but not required

Company

VorTek Systems

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Managed Service Providers can depend on Vortek to smoothly take care of their staffing needs in all IT job roles.
dateFounded in 2015
people-size51-200 employees
web-link
https://vorteksystems.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase