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NEOGOV · 21 hours ago

Health Program Manager - Intellectual & Developmental Disabilities

Salem, OR

Full-time

Onsite

Senior Level

$48.79/hr - $65.41/hr

7+ years exp

NEOGOV is seeking a Health Program Manager to join the Intellectual and Developmental Disability services Leadership Team at Marion County. The role involves overseeing various program teams, providing leadership, and ensuring high-quality service delivery in the community. The ideal candidate will demonstrate strong leadership skills and have experience in Oregon's Developmental Disability service system.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide program development and management/oversight of a diverse group of programs and teams

Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency

Develop, implement, and ensure agency policies and procedures

Execute action plans to address departmental priorities, goals, and objectives

Analyze complex, sensitive issues and situations; identify and implement solutions that support the division's priorities, goals, and policies

Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes

Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development

Provide leadership to members of the IDD Leadership Team and staff

Use best practices to develop, empower, and support employees and supervisors. Create and reinforce a positive workplace culture, engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities

Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution

Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness, accuracy, quality, and quantity

Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent, data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams

Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction

Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment

Investigate and respond to employee relations issues; maintain knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters

Promote respect, cultural competency, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community

Represent Marion County at IDD AOCMHP, DD Program Manager and other statewide meetings

Represent Marion County Health & Human Services by participating in meetings, committees, and Board sessions as assigned

Create regular opportunities to identify existing strengths and gaps in existing service delivery system

Responsible for financial and compliance management, including budget development; revenue and expenditure monitoring; unit cost of service; client fees determination; contracts/grants compliance; services reports; developing proposals; contract monitoring

Qualification

Program ManagementBudget ManagementLeadershipOregon DD Service KnowledgePolicy DevelopmentTeam DynamicsCoachingCommunication SkillsConflict ResolutionMentoring

Required

Bachelor's degree in a specific, professional field related to the position and seven years of responsible, professional experience in the field related to the position, including three years in a supervisory capacity

Master's degree in a specific, professional field related to the position, and five years of responsible, professional experience in the field related to the position, including three years in a supervisory capacity

Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County

Must be available to perform response duties during an emergency

Must possess a current driver's license in the applicant's state of residence and an acceptable driving history

The finalist for this position will be required to pass a criminal history background check, may include finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position

Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549)

Specific recruitment may require specialized experience, education, certification, training, or licensing, with time-sensitive expectations (e.g. CADC, QMHA and/or QMHP)

This is a full-time job, which is not eligible for overtime

This assignment is not represented by a union

Typical Work Hours: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program

Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities

Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery-based treatments

Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing

Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public