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Hilton · 1 month ago

Catering Sales Manager - Embassy Suites Washington DC Convention Center

Embassy Suites Washington DC Convention Center900 10th St. NW

Full-time

Onsite

Mid, Senior Level

$27/hr - $27/hr

1+ years exp

Hilton is a leading global hospitality company, and they are seeking a Catering Sales Manager for the Embassy Suites Washington D.C. Convention Center. The role involves developing market segments, soliciting new customer relationships, and managing event logistics to ensure high levels of service throughout the event phases.

HospitalityLeisureResorts

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals

Timely communication to internal and external clients via telephone, email, written documents or in person

Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations

Demonstrate knowledge of job systems, products, systems, and processes

Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts

Selling and influencing both internal and external clients

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution

Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed

Participate in customer site inspections and assist with the sales process as necessary

Other duties as necessary based on business needs

Regular attendance

Qualification

Catering ManagementSales CoordinationEvent CoordinationMicrosoft OfficeHotel Operations KnowledgeCustomer Relationship ManagementNegotiation SkillsConflict ResolutionProblem SolvingCommunication Skills

Required

At least one year of experience in a similar property, working in roles such as Catering, Sales Coordinator, Tenured Front Desk Agent, or hotel event client-facing operations

Strong basic office skills, including proficiency with Microsoft Office

Solid understanding of hotel operations and departmental functions

Minimum Years of Experience: one (1) year Hospitality related experience at manager level

Preferred

Experience in sales and event coordination is highly preferred

Knowledge of the hotel property management systems (Delphi.fdc)

Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs