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Boeing · 1 day ago

E-4B Field Service Representative

Offutt Air Force Base, NE

Full-time

Onsite

Senior Level

$80K/yr - $108K/yr

7+ years exp

Boeing is a leading aerospace company committed to fostering an inclusive environment for professional growth. They are seeking a Senior Field Service Representative to support the E-4B Program, requiring expertise in aircraft maintenance and customer support.

AerospaceIndustrial

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered

Improve customer satisfaction through frequent and open communication with all customer contacts

Rapidly respond to resolve customer support issues

Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers

Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements

Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting

Provide advice and guidance on hard to obtain supply parts and support equipment

Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system

Qualification

E-4B aircraft experienceAircraft maintenance proceduresElectrical Systems knowledgeField service representative experienceMaintenance training experience

Required

Minimum 7 years of experience working on aircraft systems

Minimum 1 year of experience in E-4B aircraft

Previous field service representative experience

Must be able to work variable shifts including weekends, holidays, and overtime as needed

At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation

At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a 'U.S. Person' as defined by 22 C.F.R. 120.62 is required. 'U.S. Person' includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Top Secret/SCI Clearance Pre-Start and final U.S. Top Secret/SCI Clearance Post-Start is required

US based job, US Person required