Thermo Fisher Scientific · 1 day ago
Senior Site Specialist - Bioreactor Lab Support
Cambridge, MA
Full-time
Onsite
Mid, Senior Level
$19.64/hr - $29.45/hr
0+ years expThermo Fisher Scientific is dedicated to helping customers find cures for cancer and ensuring food safety. The Senior Site Specialist in Bioreactor Lab Support will follow established procedures, maintain laboratory equipment, and ensure customer satisfaction through effective communication and problem-solving.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
You will follow well defined procedures & safety requirements as outlined by Best Practices, SOP’s & Work Instructions, as well as take directions from Team Lead and/or Supervisor regarding daily duties
You will make well thought relevant decisions and apply available resources to meet customer requirements
In this role you will analyze, maintain, and reconcile various reports
You must contact your supervisor to discuss any customer issues or potential problems
Must achieve personal growth & development by staying abreast of new policies and improvements, listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times
Must embrace Practical Process Improvement (PPI) methodologies and positively represent Thermo Fisher Scientific at all times throughout customer locations
You must actively promote a safety-first atmosphere
Assemble, disassembly, cleaning, and set up of bioreactors
Maintain inventory for consumables, and equipment components
CIP/SIP of laboratory skids and apparatus, use of autoclaves for sterilization
Initial flushing of ATF filters
Filter cleaning process, weekly QC's for autoclave (BI and DART testing), instrument maintenance scheduling
Utilization of Good Documentation Practices in all record keeping maintaining metric data for work performed
Instrument verifications and calibrations following customer and manufacturers protocols
Tracking lab equipment information including calibration schedules, open work orders, and equipment status using Computerized Maintenance Management System (CCMS)
Qualification
Required
High School Diploma or GED required
Proven excellence in customer service skills, detail oriented problem solver
Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site
Must maintain Thermo Fisher Scientifics' Four-I Values
Preferred
Bachelor's Degree in biology, chemistry, biochemistry, (bio)chemical engineering, biomedical engineering, or a related field
0-2+ years Experience in a process development / manufacturing environment preferred
Benefits
Commuter benefits
401K matching
Health & dental medical coverage
Employee discounts
Tuition reimbursement
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Daniella Cramp
Senior Vice President and President, Bioproduction Group
Recent News
2026-01-09
Research & Development World
2026-01-09
EIN Presswire
2026-01-07
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