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Palm Beach County · 18 hours ago

Administrative Technician III

West Palm Beach, FL

Full-time

Onsite

Entry, Mid Level

$20.12/hr - $20.12/hr

2+ years exp

Palm Beach County is seeking an Administrative Technician III to support their Youth Services Department. The role involves performing clerical duties, providing customer service, managing facility operations, and maintaining office equipment and files.

CommunitiesGovernmentLaw EnforcementNon ProfitOffice AdministrationPolitics

Responsibilities

Responsible administrative position, performing clerical duties, involving customer service in person and over the telephone

Composes correspondence for parents’ communication

Communicates with clients; de-escalates conflicts; helps manage facility operations such as dismissal and morning drop-offs of residents

Assembles and enters data as needed, from the Case Manager Pro (CMP) system and other sources

Assists with Orientation paperwork and admission cards

Assists with opening, securing, and closing the office, as needed

Explains and ensures all intake paperwork is completed

Interacts with other County employees, employees from other governmental agencies and/or organizations, and the public daily

Performs processes on forms and records such as payroll, purchasing, and personnel, to keep the operation of the Department/Division running efficiently

Maintains a variety of office equipment; reads and routes incoming mail and assembles files and other material

Responsible for filing, retrieving, and maintaining centralized files, and ensuring all necessary electronic and paper documents are readily accessible for internal and external customers

Assists with admission and departure of clients, to include client check-ins and check-outs

Collects money and issues receipts, as needed

Schedules and confirms/cancels in-person and telehealth appointments

Practices Sanctuary (trauma-informed) principles and is willing to attend training on trauma-informed care

Provides direct (1:1) supervision of youth in reception areas

Schedules intake appointments; enters data into client software application

Qualification

Customer servicePayroll preparationProcurementData entryBilingual (English/Spanish/Creole)Office equipment maintenanceConflict de-escalationTrauma-informed care