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Northrop Grumman · 2 days ago

Systems Administrator – Helpdesk Sys Admin (25-571)

Colorado Springs, CO

Full-time

Onsite

Entry, Mid Level

$76K/yr - $114K/yr

2+ years exp

Northrop Grumman is a leading aerospace and defense technology company, and they are seeking a Systems Administrator – Helpdesk Sys Admin to join their team. This role is critical for providing help desk support to C2BMC Global customers by troubleshooting and resolving technical issues on both Linux and Windows systems.

AerospaceData IntegrationManufacturingRemote SensingSecurity

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Configuring and managing Linux and Windows Operating systems, including:

Implementing operating system enhancements to improve reliability and performance

Installing software

Applying and enforcing security policies using Windows Group Policy and automation tools such as Ansible and PowerShell

Deploying and maintaining virtual machines in a complex, hyperconverged infrastructure

Qualification

LinuxWindowsIAT Level II certificationAnsiblePowerShellHelp desk supportTechnical troubleshootingServiceNowAttention to detailCommunication skills

Required

A Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 2 years of experience; or a Master's degree in a related field with 1 years of relevant work experience; or 6 years of relevant work experience may be consideration as an alternative to a degree

Applicants must have a current, active DoD 8140 certification at IAT Level II or higher (such as Security+ CE, CCNA-Security, CySA+, CND, CISSP, CASP, etc.) at the time of application, which is required to start. The candidate is responsible for maintaining their DoD 8140 certification throughout the entire contract period

Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility to be cleared at TS/SCI

Willingness to travel up to 10% for business needs

Experience with system administration on both Windows Server and Linux operating systems

Experience troubleshooting and resolving technical issues via phone, IM/Chat, and other collaborative methods

Familiarity with a scripting language, such as: PowerShell, Bash, or Python, and/or automation tools, such as Ansible

Attention to detail and excellent communication skills

Preferred

A current, active in-scope DoD-issued Top Secret/SCI security clearance at the time of application is highly preferred

Experience with a help desk ticketing system, such as ServiceNow, Remedy, or Atlassian JIRA, for recording details of work performed and tracking information for future reference

Ability to develop and follow documentation, including standard operating procedures (SOP) for complex technical solutions, using enterprise tools such as Atlassian Confluence

Experience supporting users on an enterprise-level system, demonstrating your ability to handle complex technical issues and deliver effective solutions

Experience designing, developing, and maintaining Ansible playbooks, roles, and modules

Prior experience with a hyperconverged on-premises cloud platform such as Nutanix or VMware