HVAC Service Manager jobs in United States
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Horizon Services, LLC. ยท 1 day ago

HVAC Service Manager

Horizon Services, LLC. is the largest and most-respected Residential Plumbing, Heating, Air Conditioning, and Drain Cleaning company in Delaware, Pennsylvania, Maryland, and New Jersey. They are searching for a dynamic HVAC Service Manager to manage 15+ employees and coordinate HVAC services and repairs based on customer needs.

Heating Ventilation and Air Conditioning (HVAC)Home ServicesService Industry

Responsibilities

Directly manages Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Stay abreast of industry technological developments and convey this knowledge to team members
Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics
Interface effectively with other departments
Ensure employees provide superior customer service; conducts ride-a-longs with Service Technicians
Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems
Promote and support the Company brand

Qualification

HVAC Residential ExperienceService Management ExperienceTechnical Skills in HVACCustomer Service SkillsOperational PlanningMicrosoft Office ProficiencyWritten CommunicationVerbal CommunicationFlexible Schedule

Required

10+ Years within the HVAC Residential Industry Do not apply without HVAC experience. Do not apply if you only have commercial experience
3+ Year's experience in a service management role within the industry
Technical School diploma or certificate of completion
Associates Degree
Knowledge of HVAC equipment, tools and materials
Extensive technical skills within the trade
Customer/Client Interfacing
Ability & willingness to work a flexible schedule as necessary to meet customer requirements
Understanding of operational concepts including planning, scheduling, and logistics
Demonstrated excellent written and verbal communications skills
Proficient in Microsoft Office, including Word and Excel

Benefits

Medical
Dental
Orthodontist Coverage
Vision
Dependent Care and Medical Care Flexible Spending Accounts
Prescription drug coverage
Company supplied life insurance
Short term disability
Long term disability
401K with company match
Paid time off
On-site free gym access
Family oriented events throughout the year

Company

Horizon Services, LLC.

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Horizon Services is the premier heating, air conditioning, plumbing, drain cleaning and sewer services company in Delaware (New Castle County & Kent County), Pennsylvania (Delaware County, Chester County, Montgomery County & Bucks County), New Jersey (Gloucester County, Camden County, Burlington County, Mercer County, Somerset County, & Middlesex County) and Maryland (Cecil County, Baltimore County, Carroll County, Harford County, Montgomery County, & Howard County).

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-03-07Acquired

Leadership Team

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Dave Geiger
Founder & CEO
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Gary Obert, Jr.
Chief Operating Officer
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Company data provided by crunchbase