Aquatics Operations Coordinator jobs in United States
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YMCA of Greater San Francisco ยท 3 days ago

Aquatics Operations Coordinator

The YMCA of Greater San Francisco is a leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. The Aquatics Operations Coordinator is responsible for monitoring safety, programming, member retention, and customer satisfaction within the Aquatics Department, while also assisting in supervising lifeguards and coordinating schedules.

Health Care

Responsibilities

Recruiting, hiring, training, scheduling, and managing lifeguards and lead lifeguards
Reviewing staff performance and developing strategies to motivate and guide teams toward goals
Providing regular coaching and feedback to support staff development
Tracking and overseeing lifeguard certifications and scheduling additional training
Maintaining up-to-date staff certifications and enforcing safety standards for lifeguards
Educating staff on and enforcing Aquatics Safety Policies and Procedures
Monitoring and maintaining emergency equipment to ensure proper working conditions
Overseeing audits (daily, weekly, monthly) for equipment checks, capacity counts, drills, and compliance
Creating and managing schedules for part-time, full-time, and seasonal lifeguards
Adjusting lifeguard schedules to meet pool capacity needs while adhering to work-hour policies
Ensuring coverage for lifeguarding or swim instruction as needed in coordination with the Aquatics Director
Leading at least six lifeguarding and oxygen administration training sessions annually
Planning and organizing safety training courses, including instruction and registration
Leading monthly in-service training sessions for lifeguard staff
Assisting with private and group swim lessons as needed
Delivering and promoting high-quality programming to members
Providing excellent service by addressing member concerns and escalating issues when necessary
Supporting volunteer recruitment for the Annual Giving Campaign
Assisting in organizing events like Safety Around Water week and summer splash camps
Approving and ensuring the accuracy of bi-monthly timecards for Aquatics staff
Collaborating with leadership to maintain standards in safety, financial goals, and staff satisfaction
Ensuring smooth facility operations in the absence of Aquatics Directors
Collaborating with leadership to maintain safety/policy standards and achieve financial goals
Providing leadership during high-pressure situations and ensuring the safety of all facility users
Leading by example in maintaining composure and delivering excellent customer service
Providing coverage for lifeguarding or swim instructing as needed
Ensuring availability during mornings, evenings, and weekends based on program or facility needs

Qualification

Lifeguard CertificationAquatics Safety PoliciesStaff ManagementTraining DevelopmentCustomer Service

Required

Minimum of 20 hours of direct service, which include but are not limited to lifeguarding, lifeguard instruction, swim instruction, or deck supervision
Recruiting, hiring, training, scheduling, and managing lifeguards and lead lifeguards
Reviewing staff performance and developing strategies to motivate and guide teams toward goals
Providing regular coaching and feedback to support staff development
Tracking and overseeing lifeguard certifications and scheduling additional training
Maintaining up-to-date staff certifications and enforcing safety standards for lifeguards
Educating staff on and enforcing Aquatics Safety Policies and Procedures
Monitoring and maintaining emergency equipment to ensure proper working conditions
Overseeing audits (daily, weekly, monthly) for equipment checks, capacity counts, drills, and compliance
Creating and managing schedules for part-time, full-time, and seasonal lifeguards
Adjusting lifeguard schedules to meet pool capacity needs while adhering to work-hour policies
Ensuring coverage for lifeguarding or swim instruction as needed in coordination with the Aquatics Director
Leading at least six lifeguarding and oxygen administration training sessions annually
Planning and organizing safety training courses, including instruction and registration
Leading monthly in-service training sessions for lifeguard staff
Assisting with private and group swim lessons as needed
Delivering and promoting high-quality programming to members
Providing excellent service by addressing member concerns and escalating issues when necessary
Supporting volunteer recruitment for the Annual Giving Campaign
Assisting in organizing events like Safety Around Water week and summer splash camps
Approving and ensuring the accuracy of bi-monthly timecards for Aquatics staff
Collaborating with leadership to maintain standards in safety, financial goals, and staff satisfaction
Ensuring smooth facility operations in the absence of Aquatics Directors
Collaborating with leadership to maintain safety/policy standards and achieve financial goals
Providing leadership during high-pressure situations and ensuring the safety of all facility users
Leading by example in maintaining composure and delivering excellent customer service
Providing coverage for lifeguarding or swim instructing as needed
Ensuring availability during mornings, evenings, and weekends based on program or facility needs
Must successfully complete a background screening, including criminal and employment verification
Must possess quick reflexes and the ability to respond effectively to emergencies in and around the water
Must maintain focus in a fast-paced environment while providing excellent customer service

Company

YMCA of Greater San Francisco

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The YMCA of Greater San Francisco focuses on youth development, healthy living and social responsibility by enriching the lives of all people in spirit, mind and body.

Funding

Current Stage
Late Stage

Leadership Team

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Jamie Bruning-Miles
President and CEO
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Erin Clark
COO/SVP
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Company data provided by crunchbase