Apply on Employer Site

Arlo Hotels · 1 day ago

Director of Nightlife & Programming

Miami, FL

Full-time

Onsite

Director/Executive

Arlo Hotels is an independent lifestyle hotel seeking a dynamic Director of Nightlife and Programming. The role involves creating a holistic entertainment environment within the Hotel, planning and executing events to maintain the hotel's reputation as an industry leader while considering both culture and profit potential.

HospitalityHotelResorts

Responsibilities

Always treats guests with courtesy and respect in a variety of situations

Displays honesty & integrity

Conducts monthly, weekly and pre-shift meetings

Communicates effectively to staff using tools such as development reviews, training, departmental orientation, and monthly departmental meetings. Motivates and develops team members

Create preventive maintenance programs for consistency of the product

Ensures updated safe work environment

Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome

You build strong partnerships with internal customers and outside vendors

Establish, monitor, and manage budgeted revenue and net operating income for nightlife events, activations & spaces

Develop and implement action plan and provide support and guidance to F&B management to achieve or exceed budgeted revenue and net operating income goal

Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses

Coordinate and monitor Security staffing - staff levels and individual performance

Monitor industry trends, take appropriate action to maintain competitive and profitable operations

Maintain relationships with promoters and industry professionals to ensure that the hotel maintains a strong reputation

Establish and enforce specific Standard Operating Procedures to improve the nightlife experience

Establish strong lines of communication with all department heads

Attending BEO and Management meetings

Ensure F&B leadership is trained in SOP's & technical job tasks

Promote guest satisfaction throughout the operation

Monitor quality of service and product

Review and monitor music to be played in all spaces

Ensure that the lenders are up to date and adhered to

Coordinate with Arlo Marketing team on production & planning

Identify key opportunities for the business to increase content impact

Promote inter-company programming and share best practices

Act as a liaison between the Food, Beverage, and Events team

Supervise and provide leadership as needed

Respond to guest complaints in a timely manner

Guidance and assistance across the Arlo Hotels portfolio in the Nightlife and Programming capacity where it suits fit based on the venue offerings

Prepare and submit required reports in a timely manner

Keep immediate supervisor fully informed of all problems or matters requiring his/her attention

Ensure compliance with all local liquor laws, and health and sanitation regulations, and all Beverage related life/safety and other legal compliance in accordance with federal and local laws

Qualification

Nightlife programmingBudget managementEvent coordinationTeam leadershipCommunication skillsGuest satisfactionIndustry trends monitoringStandard Operating Procedures