Housing Works · 1 month ago
Program Coordinator
New York, New York, United States
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yrHousing Works is a nonprofit organization dedicated to fighting homelessness and HIV/AIDS. The Program Coordinator oversees all programmatic, clinical, and operational aspects of the Bailey Holt House housing program, ensuring compliance with regulatory requirements and providing direct services to residents.
CommunitiesNon ProfitSocial
Responsibilities
Oversee all programmatic, clinical, and operational aspects of the Bailey Holt House housing program
Provide documented supervision and guidance to Housing Case Managers (2) and Residential Aide Supervisor (1)
Ensure that clinical files are maintained as per regulatory requirements
Develop and maintain method to gauge and improve resident satisfaction with meal component of the program
Ensuring that the Program is contractually compliant and adheres to internal as well as HASA and HOPWA rules and regulations
Representing the programs during inter-disciplinary meetings, treatment planning meetings, and dedicated events
Monitoring residents’ viral suppression rates and making client specific referrals, as needed
Facilitating monthly community meetings and ensuring an active Resident Advisory Board
Reconciling petty cash fund and client and staff MetroCard's
Submitting internal activity forms and updating external portals (CAPS and the HASA Portal) for new client admissions, changes in income, and discharges
Meeting with residents on an as-needed basis and taking the lead in crisis de-escalation
Participating in the recruitment of qualified staff, including interviewing, and making recommendations for hire
Monitoring and aiding with the new-hire orientation processes to ensure consistency in training among all clinical providers
Enforcing the Residential Code of Conduct and/or House Rules
Reviewing monthly rent rolls and developing individual plans of action to address arrears
Supervising the clinical and operations team to ensure our coverage needs are met
Enthusiastically take part in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS
Qualification
Required
Master's degree in social work, psychology, counseling, or related field needed
Understanding of Harm Reduction and Motivational Interviewing practices
Ability to supervise support staff in a harm-reduction, client-centric environment
Background working with people who have experienced homelessness
Comfortability with working in a multicultural environment, including with those who identify as part of the LGBTQI+ community
Dependable and flexible
Able to keep a high level of client confidentiality
Excellent internal and external customer service skills and strong people skills
Comfortability with treatment approaches that take place in the client's home
Effective communication skills both verbally and written including the ability to communicate with all levels of management
Must be proficient in Microsoft Outlook, Word, and Excel
Exemplary time management skills
Ability to collaborate with colleagues to solve problems
Preferred
LCSW strongly preferred
Experience providing direct supervision in a clinical/supportive service environment is a plus
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget.
Housing Works covers most of the plan; you pay a portion, based on your salary.
Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
We offer employees an educational benefit.
This money is available for tuition loan reimbursement, tuition costs, and text books.
Company
Housing Works
Housing Works is a healing community of people living with and affected by HIV/AIDS.
Founded in 1990
501-1000 employees
H1B Sponsorship
Housing Works has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
Empire Blue Cross Blue Shield
2023-12-01Grant· $0.3M
Leadership Team
Charles King
CEO
Andrew Greene
Chief Operating Officer
Recent News
2025-09-20
Company data provided by crunchbase