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YMCA of Greater San Francisco · 1 day ago

Client Service Specialist

San Francisco, CA

Full-time

Onsite

Entry Level

$24/hr - $26/hr

2+ years exp

YMCA of Greater San Francisco is a leading nonprofit organization dedicated to strengthening communities. The Client Service Specialist will handle registration processing, payment follow-up, and provide support for preschool and membership programs, ensuring efficient communication and record-keeping.

Health Care

H1B Sponsor Likely

Responsibilities

Process program registration related functions for preschool sites and assigned branches, including financial aid review and award, split billing for third party accounts, withdrawals, etc

Communicate with members and registrants to collect outstanding payments

Coordinate with preschool team to process year-round registrations, ensuring participants are enrolled with the correct grant funding, third party, and fee-based programs

Organize and send enrollment related reports to branches

Maintain and update member/participant payment records and documents

Communicate with members, program participants, and staff about receivables, outstanding documents and/or account information

Provide timely and accurate information in accordance with department policies and Standard Operating Procedures to resolve inquiries with membership, payments, and program registration

Research account transactions and discrepancies to resolve outstanding balances

Qualification

Administrative experienceMS Office proficiencyAttention to detailBookkeeping experienceAccounts Receivable experienceBilingual in SpanishBilingual in ChineseMath aptitudeTelephone etiquetteCPR/First Aid CertificationT-RecSalesforceVerbal communicationWritten communicationAdaptability

Required

18+ years old

High School diploma or equivalent. Associate's degree preferred

2+ years of administrative experience

Strong math aptitude and attention to detail

Ability to organize tasks and adapt quickly to changes in priorities

Strong verbal and written communication skills with excellent telephone etiquette

Proficiency with MS Office applications: Excel, Word, Outlook and Teams

CPR/First Aid Certification (can be completed upon hire)

Preferred

Bookkeeping experience

Accounts Receivable and Collection experience

Bilingual in Spanish or Chinese

Experience with T-Rec, Salesforce

Company

YMCA of Greater San Francisco

The YMCA of Greater San Francisco focuses on youth development, healthy living and social responsibility by enriching the lives of all people in spirit, mind and body.

Founded in 1853

San Francisco, California, USA

1001-5000 employees

https://www.ymcasf.org/

H1B Sponsorship

YMCA of Greater San Francisco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)