YMCA of Greater San Francisco ยท 18 hours ago
Aquatics Program Coordinator
San Francisco, CA
Full-time
Onsite
Mid Level
$28/hr - $33/hrYMCA of Greater San Francisco is a leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. The Aquatics Program Coordinator oversees aquatics programs, manages staff, and ensures a safe aquatic environment while delivering excellent customer service to program participants.
Health Care
Responsibilities
Recruiting, hiring, training, and scheduling swim instructors, lead instructors, and coaches
Reviewing staff performance and providing coaching and feedback
Developing strategies to motivate and guide teams toward meeting goals
Ensuring staff certifications are current and providing ongoing training
Mentoring and supporting staff development through regular feedback
Overseeing aquatic programs, including group and private lessons
Ensuring swim lessons meet branch objectives and adhere to Y standards
Monitoring and managing swim lesson rosters and accurate data entry
Maintaining program quality and addressing areas for improvement promptly
Delivering excellent service to program participants and engaging with Y members
Managing communication with families and participants regarding swim lessons
Ensuring a positive experience and maintaining composure in high-pressure situations
Approving and adjusting swim instructor schedules to ensure program coverage
Providing coverage for swim instructors and lifeguards as needed
Coordinating with the Aquatics Director for operational needs
Building relationships with community partners, such as childcare centers and schools
Updating marketing materials and managing the pool schedule (both online and paper)
Supporting volunteer recruitment for the Annual Giving Campaign
Helping organize events like Safety Around Water week and summer splash camps
Monitoring swim lesson revenue and expenses with the Aquatics Director
Implementing financial strategies to align with program objectives
Using participant feedback to evaluate and improve programs
Leading staff meetings and training sessions
Organizing and leading at least four annual Swim Lesson Instructor courses
Educating staff on Aquatics Safety Policies and Procedures
Ensuring compliance with safety policies in collaboration with safety and program directors
Providing coverage for lifeguarding or swim instructing as needed
Ensuring availability during mornings, evenings, and weekends based on program or facility needs
Qualification
Required
Under the supervision of the Aquatics Director, the Aquatics Program Coordinator oversees aquatics programs, including staff management, swim lessons, and swim team operations
This position ensures a safe and effective aquatic environment by supervising instructors and coordinating groups, swim teams, and private lessons
The Aquatics Program Coordinator organizes regular staff training and conducts in-service sessions to maintain high standards of safety and program quality
Weekly responsibilities are approximately divided between 20 hours of direct service and 20 hours dedicated to administrative tasks or special projects
Recruiting, hiring, training, and scheduling swim instructors, lead instructors, and coaches
Reviewing staff performance and providing coaching and feedback
Developing strategies to motivate and guide teams toward meeting goals
Ensuring staff certifications are current and providing ongoing training
Mentoring and supporting staff development through regular feedback
Overseeing aquatic programs, including group and private lessons
Ensuring swim lessons meet branch objectives and adhere to Y standards
Monitoring and managing swim lesson rosters and accurate data entry
Maintaining program quality and addressing areas for improvement promptly
Delivering excellent service to program participants and engaging with Y members
Managing communication with families and participants regarding swim lessons
Ensuring a positive experience and maintaining composure in high-pressure situations
Approving and adjusting swim instructor schedules to ensure program coverage
Providing coverage for swim instructors and lifeguards as needed
Coordinating with the Aquatics Director for operational needs
Building relationships with community partners, such as childcare centers and schools
Updating marketing materials and managing the pool schedule (both online and paper)
Supporting volunteer recruitment for the Annual Giving Campaign
Helping organize events like Safety Around Water week and summer splash camps
Monitoring swim lesson revenue and expenses with the Aquatics Director
Implementing financial strategies to align with program objectives
Using participant feedback to evaluate and improve programs
Leading staff meetings and training sessions
Organizing and leading at least four annual Swim Lesson Instructor courses
Educating staff on Aquatics Safety Policies and Procedures
Ensuring compliance with safety policies in collaboration with safety and program directors
Providing coverage for lifeguarding or swim instructing as needed
Ensuring availability during mornings, evenings, and weekends based on program or facility needs
The Aquatics Program Coordinator works primarily indoors within the pool area, with occasional outdoor responsibilities depending on program needs
The role involves spending considerable time near or in the water and may require exposure to varying temperatures and humidity levels associated with aquatic environments
The coordinator is expected to manage administrative tasks such as scheduling shifts, maintaining accurate program records, and coordinating staffing needs, all while maintaining excellent customer service in a fast-paced setting
Flexibility is required, as the schedule may include evenings, weekends, and occasional outdoor activities
The physical demands of this role include standing, walking, and moving around the pool area and office for extended periods, lift up to 50 lbs., assisting with setting up or moving equipment, and demonstrating swimming techniques
The coordinator must possess quick reflexes and the ability to respond effectively to emergencies in and around the water
Additionally, the coordinator must maintain focus in a fast-paced environment while providing excellent customer service
Must successfully complete a background screening, including criminal and employment verification
Some positions may also require a credit check
All duties and responsibilities are essential job functions subject to reasonable accommodation
The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees
Please contact your manager if you have any questions about this policy or these job duties
This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management
Job descriptions and duties may be modified by management as needed
Job offers are conditional and contingent upon background clearance
Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment
Company
YMCA of Greater San Francisco
The YMCA of Greater San Francisco focuses on youth development, healthy living and social responsibility by enriching the lives of all people in spirit, mind and body.
Founded in 1853
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jamie Bruning-Miles
President and CEO
Erin Clark
COO/SVP
Recent News
YMCA of San Francisco
2025-09-05
YMCA of San Francisco
2025-07-30
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