Apply on Employer Site

Spectrum · 22 hours ago

Call Center Sales Representative (Bilingual English/Spanish)

Riverview, FL

Full-time

Onsite

Entry Level

2+ years exp

Spectrum provides superior communication and entertainment products for residential and business customers. As a Call Center Sales Representative, you'll handle inbound sales calls, acquire new customers, and upsell additional products and services, driving revenue growth and enhancing customer satisfaction.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions

Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls

Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities

Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors

Qualification

Proven sales techniquesCable productsBilingual SpanishComputer proficiencyJudgmentClear communicationOrganizational skillsInitiative

Required

High school diploma or equivalent

Clear, straightforward, and professional communication with customers and colleagues

Proven sales techniques with consistent achievement of sales goals

Proficiency in computer and consumer electronics

Competence in using personal computers and relevant software applications, including billing systems

Strong verbal and written communication skills

Effective organizational skills with the ability to prioritize tasks

Demonstrated judgment and initiative in accomplishing job duties

Working knowledge of cable communications products and services, including TV, internet, and telephone

Bilingual: Spanish Required

Preferred

2 + years call center sales experience

Benefits

Free and discounted Spectrum services like internet, TV, and mobile

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees