Mimecast · 23 hours ago
Senior Deliverability & Compliance Manager
Massachusetts, United States
Full-time
Hybrid
Senior Level
$168K/yr - $252K/yrMimecast is a business email solution provider dedicated to protecting organizations from evolving email threats. The Senior Deliverability & Compliance Manager will ensure high standards of email deliverability and compliance, leading a team of analysts and serving as the primary liaison with ISPs and regulatory bodies.
Cyber SecurityEmailLegalSaaSSecurity
Responsibilities
Oversee and optimize email deliverability, sender reputation, and inbox placement for Mimecast customers
Monitor and analyze deliverability metrics, bounce rates, spam complaints, and blocklistings
Develop and implement strategies to improve inbox placement and resolve deliverability issues
Serve as the primary contact for ISPs, anti-spam organizations, and blocklist operators
Ensure email practices comply with global regulations (e.g., CAN-SPAM, GDPR, CASL) and industry standards
Develop, implement, and maintain compliance programs and policies related to email and data privacy
Conduct regular audits and risk assessments to identify and correct non-compliance or risks
Stay current with evolving laws, regulations, and best practices; update internal policies as needed
Lead, mentor, and develop a team of deliverability and abuse analysts
Provide ongoing training and guidance to internal teams on compliance requirements and deliverability best practices
Foster a culture of compliance and operational excellence
Investigate and resolve deliverability incidents, abuse complaints, and compliance violations
Prepare and present regular reports on deliverability, compliance status, and risk mitigation efforts to senior leadership
Work closely with Product, Engineering, Customer Success, and Legal teams to ensure alignment on compliance and deliverability initiatives
Advise on new product features, customer onboarding, and policy changes from a deliverability and compliance perspective
Qualification
Required
Proven experience in email deliverability, compliance, or anti-abuse roles
Strong understanding of email protocols (SMTP, DKIM, SPF, DMARC), anti-spam technologies, and regulatory frameworks
Proven experience managing relationships with ISPs, blocklists, and regulatory agencies
Excellent leadership skills with the ability to motivate and develop team members in a fast-paced environment
Strong analytical and problem-solving skills, with the ability to prioritize tasks effectively
Exceptional written and verbal communication skills, with a focus on collaboration and knowledge sharing
Benefits
Comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle
Incentive plans and other related benefits
Company
Mimecast
Mimecast is a SaaS-based email management platform enabling companies to administer business communications and data.
Founded in 2003
1001-5000 employees
H1B Sponsorship
Mimecast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$90.24MKey Investors
ATL PartnersInsight PartnersIndex Ventures
2021-12-07Acquired
2017-10-31Post Ipo Equity· $0.4M
2015-11-19IPO
Leadership Team
Marc Zadelhoff
Chief Executive Officer
M
Micheal McCollough
Senior Vice President Global Channels & Alliances
Recent News
crnasia.com
2025-12-11
2025-12-10
The European Financial Review
2025-11-10
Company data provided by crunchbase