Mine (formerly Fizz) · 1 month ago
Legal Ops & Compliance Lead
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $150K/yr
2+ years expMine (formerly Fizz) is a fintech company seeking a Legal Ops & Compliance Lead to support their end-to-end compliance program. This role involves overseeing customer due diligence, transaction monitoring, regulatory compliance, and legal operations while working closely with internal teams and external stakeholders.
Credit CardsDebit CardsFinancial Services
Responsibilities
Review and oversee automated systems and agent analysis of new customer applications
Verify customer identities, assess risk profiles, and screen for fraud or unusual activity
Maintain, implement, and enhance CDD/KYC/CIP and related policies and procedures
Monitor Mine’s automated customer transaction systems and manually review high alerts for suspicious or anomalous activity
Document investigations and assist with the preparation of Suspicious Activity Reports (SARs) reported to Mine’s bank partner
Help refine transaction monitoring rules, processes, and fraud-prevention controls
Maintain and enhance AML/BSA policies and procedures
Assist in maintaining compliance documentation for Mine’s product suite and work with partner bank to update as necessary
Support preparation of regulatory reports and coordination with FDIC-insured bank partners
Prepare recurring (monthly, quarterly, annual) compliance materials for partner review, including: Complaints, Disputes, Testing & monitoring, AML/BSA reports, CMS documentation
Support compliance reviews for new product features and feature expansions
Stay current with evolving fintech regulatory requirements
Assist with internal and external audits on a quarterly and annual basis
Oversee customer support function to ensure compliant, clear, and consistent communication with customers
Act as first-line reviewer for compliance-related escalations from customer support
Respond to FCRA disputes and BBB/CFPB complaints and assist in documentation and bank partner reporting
Review and approve marketing materials to ensure alignment with regulatory expectations and bank partner requirements
Coordinate with bank partners regarding marketing approvals and related compliance considerations
Serve as the primary manager of the state licensing process
Prepare and submit filings, manage renewals, and coordinate with regulators during examinations and audits
Assist as necessary with contract management, litigation support, and other legal operations
Own, maintain, and continuously improve Mine’s KYC and transaction monitoring systems, ensuring they support scalable and compliant operations
Qualification
Required
Bachelor's degree from an accredited institution
2–6 years of experience in compliance, legal operations, risk, or regulatory roles (fintech or financial services preferred)
Working knowledge of BSA/AML, KYC/CIP, CDD, transaction monitoring, and consumer protection regulations (e.g., FCRA, UDAAP)
Experience supporting audits, exams, partner reviews, or regulatory reporting processes
Strong attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills, including cross-functional and external partner coordination
Must be in-office 3 days a week
Preferred
Experience working with or alongside bank partners, sponsor banks, or in a BaaS environment
Familiarity with compliance and operations tooling (KYC/AML platforms, case management systems)
Systems thinker with strong technical aptitude — comfortable mapping, iterating on, and improving compliance processes (no coding required)
Experience with consumer credit, cards, or other lending products
Exposure to marketing compliance reviews, customer support, and/or state licensing processes
Relevant certifications or coursework
Benefits
Generous equity in an early-stage startup 🤩
100% employer paid medical benefits 🩺
New York City Office with remote option and flexible WFH policy 💼
Unlimited vacation policy with 15 official company holidays 🏝
401K plan with 4% company match 💪🏻
16 weeks of paid parental leave including adoption and fostering
Company
Mine (formerly Fizz)
Mine is the personal finance app designed to help you get ahead.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$14.53MKey Investors
Kleiner Perkins
2025-05-15Series A
2024-06-06Seed· $14.4M
2021-08-31Pre Seed· $0.12M
Leadership Team
Scott S.
Co-Founder and COO
Recent News
Company data provided by crunchbase