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KPMG US · 2 days ago

ServiceNow HRSD Product Owner (contract)

Dallas, TX

Contract

Onsite

Mid, Senior Level

$80/hr - $125/hr

3+ years exp

KPMG US is seeking an experienced ServiceNow HRSD Product Owner to lead the functional design and implementation of their new HR service management solution. The role involves defining the product vision, managing the product backlog, and ensuring the solution meets the needs of the HR organization and employees.

Financial Services

H1B Sponsor Likely

Responsibilities

Create, maintain, and prioritize the product backlog based on business value and ROI

Align HRSD capabilities with business strategy and objectives

Develop detailed user stories, acceptance criteria, and process flows

Ensure the backlog is visible, transparent, and clear to all

Work closely with HR leaders, process owners, and end-users to gather requirements and translate these into actionable user stories with acceptance criteria

Ensure the solution is tested and validated against business requirements

Develop and execute a plan for user acceptance testing (UAT)

Qualification

ServiceNow ExperienceHRSD ImplementationEmployee WorkflowsAgile & ScrumBusiness AnalysisCertified Implementation SpecialistCommunicationProblem-Solving

Required

Minimum of 3-5 years of hands-on experience with the ServiceNow platform

Proven experience with at least two full-cycle implementations of ServiceNow HRSD, including case and knowledge management, and employee service center

High level understanding and practical experience in designing and implementing complex employee workflows

Proficient in Agile methodologies and experience acting as a ServiceNow Business Analyst, Business Process Consultant, or Product Owner in a Scrum or similar framework

Strong ability to translate business needs into technical requirements

Excellent verbal and written communication skills, with the ability to influence and negotiate with stakeholders at all levels

Strong analytical and problem-solving skills with a high attention to detail

Preferred

Experience with Life Cycle Events preferred

Certified System Administrator (CSA) - preferred

Certified Implementation Specialist (CIS) - HRSD - highly preferred

Company

KPMG US

Glassdoor3.6

KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States.

Founded in 1987

New York, NY, US

10001+ employees

http://www.kpmg.com/US

H1B Sponsorship

KPMG US has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (410)

2024 (441)

2023 (388)

2022 (564)

2021 (592)

2020 (781)