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Merchants Capital · 1 day ago

Personal Banker

Bloomington, Indiana

Full-time

Onsite

New Grad, Entry Level

Merchants Capital is excited to be opening a new branch in Bloomington, and they are seeking a Personal Banker to serve as the primary point of contact for customers. The role focuses on delivering exceptional service, processing transactions, and opening accounts while maintaining compliance and operational accuracy.

Customer ServiceFinanceFinancial Services

Responsibilities

Process cash and non-cash banking transactions efficiently and accurately while delivering premier customer service

Cross sell products and services to meet customer financial needs and identify referral opportunities

Balance cash drawers daily and reconcile Vault and ATM on a regularly with precision

Actively contributes to achieving both personal and branch goals

Adhere to all retail and bank policies, audit and compliance guidelines, and complete required training on time

Perform other duties and responsibilities as assigned

Records transactions by logging night/day drops, security checklist, cashier’s checks and other special services, preparing currency transaction reports

Reconcile cash drawers by verifying transactions, counting and packaging currency and coins, reconciling loan coupons, and turning in excess or mutilated currency

Comply with bank operations and security procedures by participating in all dual-control functions

Demonstrate a strong work ethic, including neatness and punctuality

Maintain customer confidence and protect bank operations by safeguarding confidential information

Provide impeccable customer service and communicate professionally with all clients and colleagues; greet each customer with a friendly smile and positive attitude

Maintain thorough knowledge of all banking products, services, systems, and procedures

Qualification

Customer serviceCash handlingBanking transactionsCross sellingProfessional communicationBanking productsWork ethic

Required