Family Fare Supermarkets · 2 weeks ago
Manager, Account Sales
Byron Center, MI
Full-time
Onsite
Mid, Senior Level
5+ years expSpartanNash is a food solutions company that delivers the ingredients for a better life. The Manager, Account Sales role is responsible for maintaining positive relationships with key growth accounts, cultivating new business, and developing strategies to enhance retailer performance.
Consumer GoodsFood and BeverageFruitGrocery
No H1B
Responsibilities
Act as the primary liaison between the company and the key account(s) by developing positive, strong, close and lasting customer relationships that enhance trust in the company, improve customer loyalty and longevity and ensure quick and effective communication and problem resolution
Engage in regular contact with customers to identify needs and provide integrated full scope solutions
Provide expertise to customers on operational and merchandising issues and recommend solutions
Ensure retailers understand all the services company provides, especially its ability to deliver quality fresh product to customers
Develop annual and seasonal business plan and sales & marketing strategy in alignment with company's overarching strategy to ensure attainment of revenue and profit goals
Create and execute sales and marketing plans specific to individual retailer, based upon consumer, category, and competitive insights that are aligned with the strategic role of the customer and focus on driving profitable growth and market share
Assist customers in planning for the future in terms of actively seeking buyers for customers' businesses known to be for sale, and/or guiding family succession to ensure the continuation of business
Increase sales by speeding up new item introduction, maximum product penetration, increasing quarterly perishable sales, capitalizing on marketing trends, selling and utilizing merchandising and marketing programs, planning and assisting retailers in special event and seasonal programs
Increase concentration of purchases with existing key accounts by driving top 25 plus items into plan-o-grams and using other sources of leverage to enhance sales results
Prepare and provide formal business reviews for individual customers on a quarterly basis, identify retailers' strengths and weaknesses, help them respond to their weaknesses and assist in the development of longer-term plans for improved performance
Measure the success or failure of business-building initiatives and identify opportunity gaps that can be corrected as needed to ensure growth
Negotiate supply agreements that drive improved financials
Provide corporate management with updates on key account sales, programs, and services, and present new ideas to upper management to increase sales
Additional responsibilities may be assigned as needed
Qualification
Required
Bachelor's Degree (Required) in Business Administration or related field or equivalent combination of education and experience
Five years of combined experience in sales and account management
Two years of supervisory experience
Excellent ability to prioritize and self-motivate
Excellent oral and written communication skills, and interpersonal skills including a strong ability to present new ideas and persuade individuals and thrive on networking
Strong financial acumen and analytical skills, including evaluating possible outcomes
Strong working knowledge of products and services, and industry trends
Ability to evaluate and understand the actions and needs of customers and business, convey a positive attitude and viewpoint, and to provide business knowledge and emotional support to customers
Proficient with Microsoft Office including Excel, Word and PowerPoint
Ability to travel up to 75%
Preferred
Experience in a grocery, wholesale, or food industry environment preferred
Benefits
Robust and competitive Total Rewards benefits package
Company
Family Fare Supermarkets
With more than 75 locations, Family Fare Supermarkets have been serving Michigan families since 1962.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase