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Travelers · 2 months ago

General Liability Technical Specialist (Claim Litigation Specialist)

MN - St. Paul

Full-time

Hybrid

Mid, Senior Level

$86K/yr - $141K/yr

5+ years exp

Travelers is a leading property casualty insurer with a commitment to customer service and community support. They are seeking a General Liability Technical Specialist to manage complex claims, conduct investigations, and provide mentorship to team members. The role requires strong analytical skills and a background in claims management to ensure fair and timely resolutions.

Auto InsuranceInsuranceProperty Insurance

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Independently manage a caseload of General Liability claims

Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations

Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability

Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements

Coordinate with internal teams, legal counsel, etc

Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development

Qualification

Claims managementInvestigative techniquesCoverage evaluationSettlement negotiationInsurance principlesAnalytical skillsProblem-solving skillsCustomer serviceMentorship

Required

High School Degree or GED required with a minimum of 2 years bodily injury liability claim experience and/or comparable litigation claim handling experience

Bachelor's Degree

Five years of experience in insurance claims, preferably General Liability claims

Experience with claims management and software systems

Strong understanding of insurance principles, terminology with the ability to understand and articulate policies

Strong analytical and problem-solving skills

Proven ability to handle complex claims and negotiate settlements

Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants

Benefits

Health Insurance

Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Company

Travelers

Glassdoor4.2

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.

Founded in 1853

New York, New York, USA

10001+ employees

https://www.travelers.com

H1B Sponsorship

Travelers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (75)

2024 (47)

2023 (60)

2022 (42)

2021 (27)

2020 (20)