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SSC Services For Education · 3 weeks ago

REGIONAL DIRECTOR OF OPERATIONS - FACILITIES SERVICES

Manassas, VA

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

SSC Services for Education is a nationwide best-in-class facility service provider, part of Compass Group North America. The Regional Director of Operations will oversee operations for education clients, ensuring efficiency and client satisfaction through program implementation, profit and loss management, and personnel development.

Education

Responsibilities

Lead all aspects of and optimize programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains

Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy

Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives

Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment

Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies

Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements

Cultivate and nurture strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantees account retention and cultivates long-term partnerships