Immersion Graphics, Inc. (IGI) ยท 1 month ago
On-Site AV Support Technician
Immersion Graphics, Inc. (IGI) provides large-scale, high-resolution audio-visual systems for advanced visualization applications. They are seeking an On-Site AV Support Technician to support existing audiovisual systems, assist in installations, and ensure high-quality service at customer sites.
AudioConsultingSalesVideo
Responsibilities
Assist in the installation of AV systems
Complete administrative tasks associated with field work, such as time tracking, punch lists, and submitting project status reports
Professionally communicate with customers and company management regarding project status
Perform preventative maintenance services, routine testing, and problem diagnosis of integrated systems
Ensure that all spaces are left neat, clean, and presentable for use
Maintain IGI quality expectations
Ability to balance multiple tasks and changing priorities
Exercise appropriate judgement when dealing with customers and planning/executing tasks
Complete tasks within the allotted time or faster, making effective use of time
Effective communication with clients and colleagues
Accountable for ensuring that all job tasks are performed in accordance with IGI standards
Take the initiative to improve personal and professional skills and knowledge
Qualification
Required
Minimum of 3 years comprehensive, on-site AV system support in corporate settings with a broad range of commercial audio-visual components
Ability to read and follow system design drawings and layouts
Efficiently troubleshoot system issues
Attention to detail and willingness to take ownership of work
Strong mechanical skills and experience working with power tools and on ladders/lifts
Must be a self-starting, proactive, and goal-oriented team player who strives for excellence
Excellent interpersonal and communication skills as well as professional appearance
Experience with Microsoft Office applications, e.g. Outlook, Excel, and Word
Ethics, accountability, and integrity must be of the highest caliber
Clean driving record
Minimum high school diploma or equivalent
Must be authorized to work in the United States on a full-time basis
Preferred
Experience with Samsung dvLED (direct view LED) video walls
Experience with Windows PC and Apple/Mac OS platforms
Basic knowledge of BYOD and Microsoft Teams operation and configuration
Extron AV Associates (for On-Site AV Support)
Benefits
Medical
Dental and life insurance
Simple IRA
Paid holidays
And more