Microsoft · 1 day ago
Data Center Program Manager
United States, Wisconsin, Milwaukee
Full-time
Onsite
Mid, Senior Level
$81K/yr - $162K/yr
2+ years expMicrosoft is a leading technology company, and they are seeking a Data Center Program Manager to troubleshoot service incidents and manage projects to meet service delivery objectives. The role involves adhering to safety policies, collaborating with various teams, and providing mentorship across data centers.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Demonstrate conscientiousness regarding costs by adhering to budget requirements, keeping expenses reasonable, and contributing to staying within budget
Follow and comply with all safety and security policies and procedures. Immediately report any safety or security issues or concerns
Troubleshoot service incidents and escalate as appropriate to meet SLA/OLA targets, minimizing disruption to clients, customers, and business operations
Recognize the potential customer impact of events and issues (e.g., customer lockdowns), communicate anticipated effects, and plan accordingly
Proactively review schedules to avoid conflicts. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with clients and suppliers to ensure expectations are clarified, understood, documented, and met
Recommend strategies to reduce the risk associated with maintenance activities and collaborate with others to accommodate scheduling needs
In alignment with management priorities, hold yourself accountable for end-to-end service quality, completeness, and the resulting customer experience - including availability, safety, security, and customer service. Support issue escalation to the appropriate owner
Embody our culture and values
Qualification
Required
High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications
1+ years' experience working as a program manager OR supporting a program manager in a data center environment
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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