Huber AgroSolutions ยท 1 week ago
Customer Service/Sales Coordinator
Rifle, CO (Warehouse)
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hrJ.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. The Customer Service / Sales Coordinator serves as the primary liaison between customers, sales, production, logistics, and finance, responsible for order processing, customer communication, invoicing, and freight coordination.
Farming
Responsibilities
Act as the primary point of contact for customers by providing product and service information, processing orders, resolving issues, and responding to inquiries via phone and email in a timely manner
Process domestic and international customer orders using Moniroo and Great Plains, including order entry, confirmation, invoicing, credits/debits, transfers, and receipts
Coordinate freight logistics including booking carriers, tracking shipments, maintaining freight documentation, reviewing freight invoices, and communicating delivery schedules and delays to customers
Create and maintain customer accounts, delivery locations, shipping documentation, Bills of Lading, Certificates of Analysis, customs documents, and related records
Collaborate with Sales, Production, Packaging, Logistics, and Finance teams to adjust orders due to inventory constraints, production changes, or customer requests
Compile and maintain reports related to sales performance, freight lane averages, feed tonnage, and production allocations
Support export activities, third-party warehouse coordination, railcar processing, and international shipping documentation
Maintain organized customer files, sample logs, transfer documentation, and shipping records in accordance with company policies
Serve as system liaison for Moniroo and other platforms, troubleshooting issues, testing new systems, and working with external software providers as needed
Comply with all Health, Safety, Environmental (HSE), quality, and regulatory requirements and perform other related duties as assigned
Qualification
Required
Prior experience in customer service and/or sales; experience in manufacturing, production, or operations preferred
Proficiency with Microsoft Office (Excel, Word, Outlook), Great Plains, Moniroo, and general office systems
Strong attention to detail, record-keeping skills, and ability to interpret operational, safety, and procedural documentation
High School Diploma
Some College
Benefits
Annual discretionary bonus
Profit-sharing payout
Comprehensive, competitive benefits package
Company
Huber AgroSolutions
Huber AgroSolutions, a business unit within Huber Engineered Materials, consists of several companies based around the world.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase