UnCruise Adventures · 2 weeks ago
Director of Revenue & Sales Systems
Seattle, WA
Full-time
Onsite
Director/Executive
$110K/yr - $110K/yr
7+ years expUnCruise Adventures is focused on providing enriching adventure experiences while promoting local cultures and nature. The Director of Revenue & Sales Systems is responsible for driving revenue growth and operational efficiency through strategic pricing and sales systems integration.
LeisureTourismTravel
Responsibilities
Develop and implement revenue strategies to achieve financial and operational targets
Conduct profit and loss analysis to identify opportunities for margin improvement and ensure pricing is on par
Monitor KPIs including yield, occupancy, revenue per passenger, and onboard spend
Forecast demand and adjust strategies dynamically to maximize yield per sailing
Partner with finance to ensure accurate revenue forecasting for cash flow planning
Establish pricing models based on demand, seasonality, and market trends
Manage inventory allocation across channels to maximize revenue potential
Ensure pricing strategies align with brand positioning and customer expectations
Track and report success of ancillary revenue for pre and post hotels, land packages and travel insurance
Perform ongoing market research to benchmark pricing and offerings against competitors
Identify emerging trends and adjust strategies to maintain competitive advantage
Provide insights into seasonal demand, booking pace, and cruise market positioning
Work closely with sales to align revenue goals with sales initiatives
Provide insights for weak-date promotions, group sales, charters, and loyalty programs
Support sales forecasting and pipeline analysis to ensure revenue targets are met
Collaborate with marketing to align promotions
Work with finance to ensure payment functions are working properly, profit and loss are up to date
Lead the CRM and Reservations Systems Audit Team to ensure data accuracy and compliance
Manage and optimize booking platforms, CRM systems, and onboard sales applications
Partner with cross functional teams to continuously improve synchronization, data accuracy, and operational efficiency across reservation systems, CRM, website, and all connected platforms
Implement system enhancements to improve automation, reporting, and customer experience
Develop and improve systems for guest portal, crew manifests and final documents
Ensure clean, reliable, and provable data across all systems
Build dashboards to track booking trends, passenger demographics, and onboard revenue streams
Provide insights into demand forecasting, seasonal trends, and competitive positioning
Analyze variances and recommend corrective actions to leadership
Develop new reporting tools to support marketing, sales, and leadership decision-making
Partner with Marketing to maintain accurate lead flows, ensure clear ROI reporting, and align Salesforce Marketing Cloud with Salesforce Sales
Prepare and present revenue performance reports to senior leadership
Contribute to annual budgeting processes and long-term financial planning
Lead cross-functional projects to implement new tools or optimize existing systems
Act as a bridge between sales, IT, finance, and operations teams
Mentor and develop the Sales Systems & Audit Team to build technical and analytical capabilities
Qualification
Required
Bachelor's degree or equivalent experience in Finance, Business, Economics, Information Systems, or Hospitality
7+ years of experience in revenue management, pricing strategy, or financial analysis (hospitality or cruise industry strongly preferred)
Strong knowledge of booking platforms, CRM systems (including Salesforce and Dynamics), and revenue management tools. Preference will be given to candidates with Salesforce certifications
Experience with dynamic pricing, yield management, and demand forecasting
Analytical mindset with proficiency in Excel, Power BI, or similar tools
Excellent communication, leadership, and stakeholder management skills
Proven ability to manage cross-functional teams and deliver results in complex environments
Benefits
Cruise Benefit – Explore the world as our guests do: employees receive one complimentary cruise for two people every year, after each year of employment.
Health and Wellness – Comprehensive medical, dental, vision, short-term and long-term disability, life insurance and flexible spending account options.
401k – Employees are eligible after 6 months of employment with an employer match.
Time off – Enjoy ten company-paid holidays annually. Earn paid vacation and sick time throughout the year, and qualify for more vacation days as you gain tenure.
Give Back to the Community – Make a difference by volunteering for non-profit and community organizations that you choose using two company-paid volunteer days each year.
Eco-Commute – When you commute to work without the use of a single-occupancy motorized vehicle you will receive a daily stipend. You can carpool, walk, bike, take the bus, or kayak.
Free Parking – Employees park for free at our Seattle office on days they commute by car.
Company
UnCruise Adventures
UnCruise Adventures provides Expedition cruising, small ship cruising, Soft adventure, Adventure travel and River cruising.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Monica Sagisi
Vice President, Marketing & Sales
Silas Cheever
Vice President of Finance
Recent News
Morningstar.com
2025-12-16
Company data provided by crunchbase