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General Dynamics Information Technology · 20 hours ago

Field Engineer/Systems Specialist - TS/SCI W/ POLY

Washington, DC

Full-time

Onsite

Mid, Senior Level

$53.12/hr - $71.88/hr

3+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. As a Systems Specialist Senior, you will support the functionality and efficiency of computer systems, assist government counterparts with solutions, and provide technical and digital solutions to clients.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Supports the functionality and efficiency of a group of computers running on one or more operating systems

Re-enabling ports and the changing of VLANs on the Access Switches

Assisting government counterparts with on-site and off-site solutions

Execute the installation, configuration, and upgrade of software and hardware across multiple security classifications

Execute first class customer service by demonstrating equal and fair treatment of personnel

Create documentation of knowledge base services and solutions

Execute effective verbal communication to technical and non-technical personnel using multiple channels (In person, email, phone, and VTC)

Engage and support organizations with technical and digital solutions (Including VIP coverage for GG-15, SES, and General Officer personnel)

Serve as a consultant by engaging new and existing customers in developing technical and digital solutions by coordinating with CIO Senior Representatives (CSRs), supplying technical expertise, and providing guidance with the supply chain risk management process

Collaborate with 30+ outside technical agencies and organizations as a DIA/GDIT representative – Responsible with working closely with partner organizations on technical projects and tasks. (i.e. DISA, U.S Army, Air Force, National Guard Bureau. and CESO)

Execute logistical duties such as: Schedule the delivery and collection of equipment and unloading and staging of new equipment

Assist and execute the installation, upgrade, and troubleshooting of Studio and Desktop Video Teleconferencing systems

Execute the imaging and configuration of mobile systems such as laptops and tablets

Execute cable installation and management for new and existing office spaces. Collaborate with non-DIA agencies for networking requirements

Engage and execute multiple small-medium projects by participating in the planning, requirement gathering, multi-organizational collaboration, resource management, installation, risk management, quality assurance, and technical support

Provide incident response to small-large-scale issues by providing technical support, multi-organizational collaboration, system restoration, eradication, recovery verification, and preventive measures

Qualification

Technical SupportTroubleshootingComputer SystemsTechnical KnowledgeSecurity+CECustomer ServiceEffective CommunicationCollaboration

Required

Top Secret/SCI clearance level must currently possess

Top Secret SCI + Polygraph clearance level must be able to obtain

3+ years of related experience

US Citizenship Required

Technical Training, Certification(s) or Degree

Security+CE certification

PWS 9.1 certification

Computer Systems

Technical Knowledge

Technical Support

Troubleshooting

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees