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Counseling + Recovery Services · 2 days ago

Office Specialist

Sand Springs, OK

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Counseling + Recovery Services is a community mental health center in Oklahoma that provides mental health and substance abuse treatment services. They are seeking an Office Specialist to perform clerical duties, respond to inquiries, and support the agency's office functions, contributing to the overall mission of improving patient care.

Health CareNon ProfitWellness

Culture & Values

Responsibilities

Answer phones and forward calls as appropriate. Answer general questions regarding agency services

Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of the individuals who may have experienced trauma in their lives

Learn and embrace Sanctuary principles/concepts leading to certification in the Sanctuary model

Complete all required data processing and paperwork in a timely manner to meet reporting standards

Greet all clients and visitors; notify the appropriate persons of their arrival

Ability to maintain strictest confidentiality guidelines for interactions regarding client information

Responsible for stocking, organization, and inventory of office supplies

Keep waiting room and office area as welcoming and respectful as possible

Perform other duties as assigned by Supervisor

Qualification

Receptionist experienceMulti-line phone systemTyping 50 wpmMicrosoft OfficeCustomer service skillsOrganizational skillsVerbal communicationWritten communicationAttention to detailConfidentiality understanding

Required

High School diploma or equivalent

Receptionist experience with multi-line phone system

Accurate typing at 50 wpm

Basic computer knowledge

Medical front office experience

Excellent verbal and written communication skills

Proficient in Microsoft Office or related software

Excellent organizational skills and attention to detail

Strong customer service skills to interact positively with patients

Understanding the importance of confidentiality

Detail oriented, able to handle multiple priorities

Strong ability to spell accurately and able to compose letters and other correspondence in a professional manner

Ability to support and promote a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused

Demonstrates commitment to support and maintain a positive work environment

Ability to work well under pressure meeting deadlines with efficiency and consistency

Ability to communicate clearly to interact with staff, clients, administration, and the community both in person and on the telephone

Must be able to move from location to location, bending, stooping, lifting 25 pounds

Communicate clearly, prepare written communications, present information to other employees, process complex information within established procedures/programs, enter data to various programs

Must be able to climb stairs and access non-handicapped equipped residences/facilities