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ChatGPT Jobs · 4 days ago

Senior Software Engineer, Agentic Assistant

United States

Full-time

Remote

Senior Level

$170K/yr - $190K/yr

Flock Safety is a leading safety technology platform focused on crime prevention and security. They are seeking a Senior Software Engineer to build a conversational AI assistant that aids investigators in surfacing critical evidence and closing cases faster, involving the design and implementation of conversational interfaces and backend orchestration.

Computer Software

Responsibilities

Design and implement the conversational interface

Build the orchestration backend that manages LLM interactions and tool calling

Develop integration pipelines connecting AI to Flock's existing data platform and APIs

Collaborate closely with ML engineers on prompt engineering and agentic workflows while maintaining a strong point of view on user experience

Familiarize yourself with Flock's mission, investigative workflows, and how customers use the platform today

Pair with engineers across Cloud Software and ML teams to understand existing APIs, data models, and system architecture

Build relationships with key stakeholders to understand their capabilities and constraints

Complete a first-day push to production

Pick up initial sprint tickets: bug fixes, small UX improvements, or API integrations

Participate in customer feedback sessions to understand investigator workflows and pain points

Deliver core conversational UI components and establish patterns for chat interfaces

Implement backend orchestration for LLM interactions and tool calling

Stand up observability for the AI system (logging, tracing, basic metrics)

Work with ML team to integrate agentic workflows and refine prompt strategies

Own end-to-end features that connect UI, backend orchestration, and data integrations

Collaborate with Product to rapidly iterate based on early user testing

Propose technical improvements to chat quality, performance, or reliability

Lead development of a core Night Shift capability that demonstrably improves investigator efficiency

Represent the team in cross-functional initiatives, balancing zero-to-one experimentation with engineering best practices

Establish patterns for testing and quality in an evolving AI product

Influence product roadmap through technical insights and customer feedback

Mentor team members on LLM integration patterns or full-stack best practices

Own a domain area (e.g., conversation management, data grounding, streaming architecture)

Qualification

TypeScriptNodeLLM experienceAPI designReactPostgreSQLDockerKubernetesProduct-mindedProblem-solvingTeam collaboration

Required

Love for coding and continuous learning, especially in the rapidly evolving LLM space

Resourceful problem-solver mindset: excel in ambiguous situations and take initiative to define product direction

Strong TypeScript / Node / Express skills for web services and API design (REST, SSE, WebSockets for streaming)

Modern web framework expertise (React / TypeScript preferred), particularly for conversational UI and chat interfaces

Hands-on LLM experience: OpenAI/Anthropic/Gemini APIs, prompt engineering, streaming responses, and conversation context management

Familiarity with agentic patterns: function calling, tool use (MCP), and orchestrating multi-step workflows

API integration skills: consume existing APIs or design new ones to ground AI in investigative data

Database confidence: PostgreSQL and sophisticated SQL for data retrieval

Cloud infrastructure basics: Docker, Kubernetes (Helm), AWS services (S3, SQS, API Gateway)

Product-minded: translate user feedback into technical requirements and make pragmatic tradeoffs

Ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment

Preferred

Bonus points for: LLM evaluation tools (LangSmith, Langfuse), vector search/RAG, microservices architecture, or Terraform

Benefits

Flexible PTO: We seriously mean it, plus 11 company holidays.

Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

WFH Stipend: $150 per month to cover the costs of working from home.

Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

Home Office Stipend: A one-time $750 to help you create your dream office.