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EXPANSIA · 19 hours ago

E01 Director, Operations

United States

Full-time

Remote

Director/Executive

$154K/yr - $190K/yr

10+ years exp

EXPANSIA is a service-disabled veteran-owned company that empowers organizations to be mission ready now with data, people, and ecosystems. The Director in Operations will oversee and optimize day-to-day operations of multiple programs, ensuring efficiency and alignment with strategic goals while managing budgets and developing new business opportunities.

Business DevelopmentBusiness Information SystemsInformation Technology

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Implement operational strategies aligned within your Directorate

Create and implement initiatives that optimize processes, enhance productivity, and ensure quality across all operational functions

Explore new markets and create new corporate offerings

Identify, track and mitigate portfolio risk

Within your portfolio of programs, manage operational budgets effectively, allocating resources to maximize efficiency while controlling costs

Identify areas for cost-saving measures and process improvements

Meet/exceed approved revenue and profit target

Ensure contract and task ceiling and hours are maximized

Identify scope and ceiling increase opportunities on existing contracts

Identify adjacent work with the same customer (aka - Organic Growth)

Actively conduct customer engagement, participate in community events, gate reviews, proposal support, solutioning, review teams

Ensure all contractual deliverables are met/exceeded to the customer's satisfaction via transparent management of each program

Ensure Comprehensive Professional Development for all assigned employees

Partner with HR to Execute Talent Acquisition (Hiring, termination, and interviews)

Actively engage in Performance Management and day to day personnel management

Within your Directorate, build and maintain productive and positive professional relationships with clients and their respective leadership organizations

Proactively shape client satisfaction and CPAR ratings with regular intentional client engagement

Create, track, and maintain metrics for both the design and development of cost, schedule, performance, and risk metrics

Ensure effective communication is always maintained between requirements teams, development teams, company leadership, customers, and stakeholders

Prepares staffing plans to ensure skill and labor mix will support contract operations

Develop and maintain the project management plan for planning and development efforts

Assist planning and development teams by removing roadblocks, mentoring, training, and advocating for resources as required to successful project delivery

Ensure the risk management framework is followed as an integral part of project execution

Execute all contract requirements as assigned in accordance with the prescribed contract LCAT

Performs other duties as required

Qualification

Program ManagementSoftware Development ManagementRisk Management FrameworkMS OfficeAgile ManagementChange ManagementAccountabilityDesire to LearnCommunication SkillsLeadership SkillsProblem-Solving SkillsIntegrity

Required

Secret Clearance

Bachelor's (or equivalent) with 12-15 years of relevant experience or a Master's with 10-13 years of relevant experience. At least 4 years in a management capacity

3+ years of experience directly managing software development programs

Extensive working knowledge of program management practices to create, track and maintain cost, schedule, performance, and risk metrics

Working knowledge of the Risk Management Framework within the DoD

Excellent knowledge of MS Office products

Working knowledge of agile management constructs (Agility, JIRA, Rally, etc.)

Working knowledge of change management principles and practices

Outstanding communication, organization, leadership, and problem-solving ability

Excellent oral communication / briefing skills

Experience managing Firm Fixed Price contracts and software development efforts

Demonstrated integrity and accountability

Focused on the mission to support our nation's warfighters

Passion for transformative results