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CommonSpirit Health · 1 day ago

Client Relations Executive

Chattanooga, TN

Full-time

Onsite

Entry Level

$27.97/hr - $41.60/hr

1+ years exp

CommonSpirit Health is part of an expansive health care network committed to providing better patient care. As a Client Relations Executive, you will serve as a field-based business development representative, helping to maintain and grow market share while identifying new business sources.

Health CareMedicalNon Profit

Responsibilities

Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems

Assists with educating the community about services

Develops and maintains relationships with key customer sources through regular contact and follow-up procedures

Acts as the key contact for client troubleshooting and conflict resolution

Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction

Communicates to branch(es) on a daily basis to give and receive vital client and patient information

Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget

Assists with unbilled revenue and Face to Face as requested by branch leadership

Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients

Qualification

Sales experienceCustomer serviceClinical licensePersuasive abilitiesRelationship building

Required

Minimum of one year of related sales experience preferred, preferably in a health care/medical field

Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals

Valid Driver's license is required

Compliant with appropriate state certification/registration and organizational requirements as necessary

Preferred

Bachelor's degree, clinical license, or experience as a Care Transition Nurse preferred

Benefits

Excellent holiday and paid time off plans

Medical, dental, and vision plans

Tuition reimbursement for degree-seeking students

Employer contribution to your 401(k)

Company

CommonSpirit Health

Glassdoor3.6

Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

Founded in 2019

Chicago, Illinois, USA

10001+ employees