Hartford HealthCare · 1 day ago
Office Coordinator - Community Care Center
Hartford, CT
Full-time
Onsite
Mid LevelHartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking an Office Coordinator to manage daily operations at the Community Care Clinic. This role involves supervising staff, optimizing workflows, and ensuring quality patient care within a fast-paced medical environment.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance
This role supports ambulatory practice operations by optimizing front-end workflows, ensuring accurate billing and coding, and driving continuous improvement initiatives
Works closely with Lead Medical Assistant to ensure continuity and optimize workflow
In collaboration with Lead Medical Assistant, maintains and adjust staff schedules to compliment practice provider schedules
Serves as primary resource to office staff on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization
The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirements
Ensure that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner
Holds staff accountable for customer service standards; intercedes and takes appropriate action when incidents occur
Interviews candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager
Acts as a liaison regarding daily operations and staff communication
Will field and triage patient complaints with assistance of management as needed
Qualification
Required
Strong communications skills and experience in a leading role required
Ability to improve quality and productivity by identifying improvement opportunities
Must be capable and willing to cover administrative front office staff depending on the department's needs: scheduling appointments, answering telephones, signing in and discharging patients, copying and faxing
Knowledge of computer systems: Microsoft Office, Excel, EPIC
Excellent communication skills
This position is located within a busy outpatient ambulatory care clinic setting. Must be able to multitask, possess outstanding communication and follow up skills
Preferred
Relevant experience in a fast-paced medical office highly preferred
Previous management/supervisory or leadership experience preferred
Bilingual Spanish preferred
Knowledge of medical coding preferred i.e.: CPT and ICD10 coding
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
Founded in 1854
10001+ employees
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer
Bimal Patel
President and COO
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase