Closet Factory · 1 week ago
Customer Service Rep
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrCloset Factory is a dynamic company seeking a friendly and enthusiastic individual to join their customer service team. The role involves managing incoming client calls, scheduling appointments, and providing top-tier support to ensure a positive client experience.
Home DecorInterior Design
Responsibilities
Answer and manage incoming calls with a warm, professional demeanor
Schedule client appointments and follow up on inquiries
Provide support and solutions to client requests
Maintain accurate records and assist operations and sales staff
Collaborate with team members to ensure smooth office operations
Qualification
Required
High energy and enthusiastic phone communication skills
Brand Ambassador and true advocate of the company
Strong interpersonal skills and a customer-first mindset
Ability to prioritize tasks and manage multiple responsibilities
Excellent organizational and basic math skills
Proficiency in Microsoft Outlook and Office Suite
Experience with phone sales and appointment scheduling
Preferred
Familiarity with Salesforce and QuickBooks Online is a plus
Benefits
Supportive team environment
Opportunities to grow and contribute creatively
Fast-paced, engaging work atmosphere
A chance to make a real impact on client experience
Company
Closet Factory
Closet Factory designs and installs custom closets.
Founded in 1983
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Doug Lestikow, CVA
CEO
John La Barbera
CEO
Recent News
2024-02-16
Knoxville City View
2024-02-16
Company data provided by crunchbase