Virginia Department of Veterans Services · 2 days ago
Administrative Veterans Service Representative
Hampton, VA
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $49K/yrVirginia Department of Veterans Services is dedicated to serving Virginia’s veterans, their dependents, and family members. The Administrative Veterans Service Representative will provide administrative support for the Benefits service line, educate clients on available services, and assist in the preparation and tracking of claims and supporting documentation.
Government Administration
Responsibilities
Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice
To provide administrative support for the Benefits service line, headquarters operations and assigned office(s)
To educate veterans and dependents on the services and benefits offered by Virginia and the federal government
To assists clients in accessing of all lawful and ethical claims and benefits to which they are entitled
To assist Veterans Service Representatives in the preparation and tracking of claims and supporting documentation
Qualification
Required
Working knowledge of office administration practices and procedures and some knowledge of laws and regulations pertaining to veterans' benefits is preferred
Working skills with word processing equipment and office automated office systems
Ability to read, interpret and apply laws, regulations and procedures
Ability to communicate effectively with staff, agency officials and the public
Experience in interviewing individuals and compiling and presenting information obtained
Customer service skills
Occasional community outreach to include some weekends or holidays is required, as directed
A new probationary period will be required for all new Benefits employees who have not completed and currently maintain USDVA Accreditation, regardless of whether the employee has previously completed a state probationary period
REAL ID is required for employment as a part of the federal prerequisites for USDVA Accreditation
Company
Virginia Department of Veterans Services
The Virginia Department of Veterans Services (DVS) operates 37 benefit offices that assist military veterans and their families in filing claims for federal veterans benefits; three long-term care facilities offering in-patient skilled nursing care, Alzheimer’s/memory care and short-term rehabilitative care for veterans; and three cemeteries that provide an honored final resting place for veterans and their families.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase