Patient Service Representative - Outpatient Rehab jobs in United States
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Hartford HealthCare · 18 hours ago

Patient Service Representative - Outpatient Rehab

positionMeriden, CT
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Hartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Patient Service Representative to provide professional customer service and ensure operational efficiency. The role involves patient scheduling, registration, insurance verification, and various clerical duties to support the outpatient rehab office.

Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
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H1B Sponsor Likelynote

Responsibilities

Greets and registers arriving patients, completes registration forms and verifies insurance
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics
Collects co-payments and office charges as needed and explains office payment billing policies to patients
Schedules new patient appointments, follow-up appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.)

Qualification

Healthcare terminologyInsurance authorizationPatient schedulingBilling practicesBilingual

Required

High school diploma or equivalent required
1-2 years in medical or healthcare office
knowledge of healthcare terminology, insurance authorization, and benefits
Proficiency in healthcare terminology and billing practices
experience with obtaining authorization and benefits

Preferred

Associates' or Bachelor's degree in a clinical or business field
Bilingual (highly preferred)

Benefits

Competitive benefits program designed to ensure work/life balance

Company

Hartford HealthCare

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Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
dateFounded in 1854
location
Hartford, Connecticut, USA
people-size10001+ employees
web-link
https://hartfordhealthcare.org

H1B Sponsorship

Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)

Funding

Current Stage
Late Stage
Total Funding
$150M
Key Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M

Leadership Team

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Jeffrey Flaks
President & Chief Executive Officer
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Bimal Patel
President and COO
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Recent News

PR Newswire
Historic $15 Million Gift Fuels Breakthrough Cancer Care at Hartford HealthCare St. Vincent's Medical Center
2025-12-24
Hartford Business Journal
Hartford HealthCare’s bid for Prospect Medical hospitals could further consolidate CT’s ambulance industry
2025-12-18
PR Newswire
5 Hartford HealthCare ambulatory surgery centers recognized nationally with Leapfrog award
2025-12-16
Company data provided by crunchbase