Demant · 1 day ago
Patient Care Coordinator
Olympia, WA
Full-time
Onsite
Entry Level
$17/hr - $22/hr
1+ years expHearingLife is a national hearing care company and global leader in hearing healthcare, operating over 600 centers across 42 states. The Patient Care Coordinator will ensure a positive patient experience by managing administrative functions, supporting revenue goals, and coordinating patient interactions.
Health CareMedicalMedical Device
Responsibilities
Welcome all patients and maintain high level of customer service
Inbound and outbound phone calls, 50-75 per day
Schedule & confirm all patient appointments
PPI Intake and processing
Collect and verify medical insurance information for patients
Ordering and receiving office supplies
Payment processing
Hearing Aid supplies inventory management
Maintain office cleanliness
Uphold and maintain all HIPPA standards
Qualification
Required
High school diploma or GED required; college degree preferred
Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role
Strong interpersonal and communication skills (verbal and written)
Exceptional organizational skills with attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Comfortable using technology, including scheduling software and electronic medical records (EMR) systems
Preferred
College degree preferred
Benefits
PTO & Paid Holidays
Work-Life balance is VERY important to us!
Medical, dental, vision, and HSA
401K+ Match
Maternity Leave
Short Term and Long-Term Disability coverage
Free Life Insurance
Pet Insurance
Steeply discounted Hearing Aids and Products for you and your family members.
Daycare Flex Savings Plan
Growth and development opportunities
Company
Demant
Demant is the only company in the world that covers all areas of hearing healthcare, from hearing devices and hearing implants.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$169.38MKey Investors
Nordic Investment BankEuropean Investment Bank
2023-03-29Post Ipo Debt· $54.58M
2022-11-04Post Ipo Debt· $114.8M
2002-06-28IPO
Leadership Team
René Schneider
Chief Financial Officer
H
Hans Demant
Founder
Recent News
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