Accredited Resource Consulting Services (Pty) Ltd ยท 1 week ago
Assistant Workshop Manager
Johannesburg, CA
Full-time
Onsite
Mid LevelAccredited Resource Consulting Services (Pty) Ltd is seeking an Assistant Workshop Manager to support the Workshop Manager in overseeing daily operations within a busy, multifranchise automotive workshop. This role involves managing service operations, ensuring high levels of productivity, efficiency, and customer satisfaction across multiple automotive brands.
Technology Information and Media
Responsibilities
Assist the Workshop Manager in planning, coordinating, and supervising all workshop activities across multiple franchise brands
Monitor workflow, service schedules, and technician productivity to ensure timely and quality service delivery
Maintain compliance with health, safety, and quality standards within the workshop
Support the recruitment, training, and development of workshop staff, fostering a motivated and skilled team
Handle customer service issues and liaise with clients to ensure satisfaction and repeat business
Assist with inventory management, parts ordering, and equipment maintenance
Prepare reports on workshop performance, productivity, and key metrics for management review
Qualification
Required
Proven experience in an automotive workshop environment, preferably within a multifranchise dealership
Strong leadership and team management skills
Excellent problem-solving and organizational abilities
Knowledge of vehicle service operations and technical processes
Good communication skills and customer service orientation
Preferred
Relevant automotive qualifications or certifications advantageous
Company
Accredited Resource Consulting Services (Pty) Ltd
Accredited Resource Consulting Services (Pty) Ltd (ARCS) is an IT services provider to the South African corporate sector.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase