Customer Service Associate jobs in United States
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Shell · 2 days ago

Customer Service Associate

Shell is a company looking for friendly and reliable Customer Service Associates to join their team at Rebel Convenience Stores. The role involves providing fast, friendly service while maintaining a clean and organized store environment, handling sales transactions, and assisting customers with their needs.

EnergyOil and GasRenewable Energy
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Comp. & Benefits

Responsibilities

Greet customers warmly and provide exceptional service
Ring up sales using our modern POS system, including lottery, fuel, and prepaid cards
Upsell promotions and help customers find what they need
Maintain a clean and organized store environment (inside and out)
Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
Restock and rotate merchandise using FIFO method
Follow safety and loss prevention procedures
Help customers with pump, car wash, or air hose as needed
Accurately handle cash, credit cards, and safe deposits
Follow all age-restricted sale laws (alcohol, tobacco, lottery)
Complete all required training and shift duties

Qualification

Customer servicePOS systemBasic math skillsCommunication skillsReliability

Required

Must be 18 years or older
Excellent communication and customer service skills
Ability to work alone or with minimal supervision
Reliable and punctual with a strong work ethic
Comfortable standing for up to 8 hours
Able to occasionally lift up to 30 lbs and climb ladders
Willing to work weekends, holidays, and overnight shifts
Basic math and computer skills
Authorized to work in the U.S

Preferred

High School diploma or GED

Benefits

Flexible schedules to fit your lifestyle
Paid on-the-job training
Career growth opportunities we promote from within
A team-oriented and positive workplace culture
Competitive pay and eligibility for benefits (Full-Time Employees Only)

Company

Shell is a global group of energy and petrochemicals companies.

Funding

Current Stage
Public Company
Total Funding
$750.4M
Key Investors
US Department of EnergyThird Point
2024-11-11Grant· $0.4M
2021-10-27Post Ipo Equity· $750M
2005-07-20IPO

Leadership Team

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David Bunch
Executive Vice President at Shell Mobility
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Dean Aragón
CEO & Vice-Chairman - Shell Brands International AG
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Company data provided by crunchbase