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Foundant Technologies · 19 hours ago

Client Support Intern

Bozeman, MT

Internship

Hybrid

Intern

Foundant Technologies is a company that empowers mission-driven organizations with comprehensive software solutions. The Client Services Intern will ensure clients are successful with the software by providing support, troubleshooting issues, and engaging with clients through various communication channels.

ComputerSoftware

Culture & Values

Responsibilities

Build confidence in communicating clearly and professionally with clients, teammates, and stakeholders at all levels across Foundant Technologies and SmartSimple

Support day-to-day client needs by answering questions, helping troubleshoot issues, escalating software bugs when needed, and contributing to positive client experiences

Apply your technical curiosity and problem-solving skills to find thoughtful, effective solutions using Foundant’s software tools

Professionally engage with clients through phone calls, chats, and emails, learning how to deliver great service across communication channels

Grow your understanding of the philanthropic sector and how technology plays a key role in driving meaningful impact

Collaborate with a supportive, fun team of fellow students and early-career professionals in a team-first environment

Gain hands-on experience with Foundant’s full suite of software products while developing versatile skills that will give you a strong edge in your next opportunity

Qualification

Technical problem solvingClient communicationSoftware tools proficiencyPhilanthropic sector knowledgeEagerness to learnCollaborative mindsetCommunication skills