Huber AgroSolutions · 2 weeks ago
IT Business Analyst - Salesforce
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expHuber Engineered Woods (HEW) is a division of J.M. Huber Corporation that produces premium structural wood panel products. The IT Business Analyst will provide business process and subject matter expertise focusing on Salesforce, ensuring alignment with Sales & Marketing requirements and managing projects for technology solutions and improvements.
Farming
Responsibilities
Ensure alignment of IT and business strategies while managing people, process, and technology toward effective business-driven solutions
Build effective working relationships with HEW’s functional business and manufacturing personnel
Be an application and business process subject matter expert for Sales & Marketing
Serve as primary Salesforce.com administrator with a strong understanding of best practices
Support and monitor systems, processes, and applications to assure system integrity and reliability
Manage the effective use of technology for business process improvement and the elimination of non-value-adding activities
Ensure projects have clearly documented objectives, requirements, budgets & timelines
Coordinate and drive testing for applications, systems, and process upgrades to maintain pace with business requirements, technology upgrades, and economic change
Manage strategic alliances with the Sales & Marketing team and their external service & support providers
Facilitate methodology for prioritizing projects and initiatives
Provide planning, consultation, and advisory services for business functions, focused on Sales & Marketing
Take a leadership role in building relationships and working closely with business and work process owners
Responsible for coordinating the implementation of Sales & Marketing applications, processes, & systems
Provide effective communications and education for our customers and service providers
Lead in the establishment and enforcement of application, systems, and process standards
Maintain awareness of current methods & technologies and recommend improvements and modifications when appropriate
Prepare project reports that document the scope, benefits, resource requirements, and cost analysis when/where appropriate
Ensure disaster recovery and business continuity plans evolve and are kept up to date
Perform and assume other duties and responsibilities as may be required at the direction of the HEW and IT Leadership Teams
Qualification
Required
5+ years of experience working with the Salesforce.com platform
BS in Information Services or related business degree and appropriate experience
Experience developing, implementing, and supporting sales & marketing business processes and systems
Project management experience is a must
Must have a strong customer service orientation
Excellent troubleshooting and analytical skills
Broad understanding of general business and management practices
Preferred
Experience with Microsoft Power BI is a plus
Prior experience with Oracle EBS or SAP ERP application implementation and/or support is a plus
Strong technical background is a plus
PMI and/or 6-Sigma certifications is a plus
Company
Huber AgroSolutions
Huber AgroSolutions, a business unit within Huber Engineered Materials, consists of several companies based around the world.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase